Animated Thumbnail Gallery Support Product Page

Not a problem

Can't get the animated tng to work.

Reported 13 Jan 2010 23:03:04
1
has this problem
13 Jan 2010 23:03:04 Les Crowley posted:
I've installed the extension... uninstalled the extension... cleared the cache... reinstalled the extension (repeated twice) and while the wizard shows it's there and working... the actual page does not work other than display the thumbnails and when clicked on... goes to a page containing only the image.

The gallery is dynamic and pulling from the db.

It's not a matter of moving the include files to the live server because this is on a local server where the include files already are.

I also have DMX Lightbox and have uninstalled / cleared cache ect with that just in case it was part of the problem.

Not sure what to try next.
Edited by - Les Crowley on 14 Jan 2010  00:10:30

Replies

Replied 14 Jan 2010 09:39:20
14 Jan 2010 09:39:20 Teodor Kuduschiev replied:
Hello Les,

Could you please check if the following line exists in the head tag of your page:

<script language="javascript" type="text/javascript" src="dmx/dmx.core.js"></script>

Replied 14 Jan 2010 16:32:40
14 Jan 2010 16:32:40 Les Crowley replied:
Just checked and that line is not in the head... what's odd is when I add it... it's being removed when I save it.
Replied 14 Jan 2010 16:35:07
14 Jan 2010 16:35:07 Teodor Kuduschiev replied:
Does the Animated Thumbnail Gallery work correctly now?
Replied 14 Jan 2010 16:37:31
14 Jan 2010 16:37:31 Les Crowley replied:
No. As I said... when I try to add that line and save the page... that line is being removed.

It only happens with that line.. I just added other script tags to that area and they're there and fine.

Is there something in that include that's causing it to do this?

Edited by - Les Crowley on 14 Jan 2010  16:42:24
Replied 14 Jan 2010 16:48:32
14 Jan 2010 16:48:32 Teodor Kuduschiev replied:
Have you ever received the following message? If it appears, please click on the "cancel" button
Replied 14 Jan 2010 17:09:47
14 Jan 2010 17:09:47 Les Crowley replied:
Just tried it on a new page.

When I apply the atg that line is in the head. The moment I save the page... that line is being removed. There has to be something in that include file that's not right.

I'm really need to get this working... I have a large client project where this functionality is needed and I can't finish it until I get this working correctly.

Any help on this is appreciated.
Replied 14 Jan 2010 19:57:33
14 Jan 2010 19:57:33 George Petrov replied:
Hi Les,

You problems has being resolved by our Live Support.

We will make sure it is included in the next update of the DMXzone Lightbox

Greetings,
George

Replied 29 Jan 2010 19:02:38
29 Jan 2010 19:02:38 Andreas Eschen replied:
Hello,

I think I have a similar problem.

I want to use ATG in a intranet (no web server) to explain details.

If I create a "Gallery" with one image, I get only a switch to the large image, no animated effects.

The LIVE-Editor works, but not the page.

Please help.

Best regards,
Andreas
Replied 30 Jan 2010 02:34:59
30 Jan 2010 02:34:59 Andreas Eschen replied:
Hello,


user error - wrong uploading.

Now it works.

br
Andreas
Replied 30 Jan 2010 12:32:48
30 Jan 2010 12:32:48 Patrick Julicher replied:
Hi Andreas,

Thanks for the feedback. Good luck!

Kind regards, Patrick
Replied 31 Jan 2010 01:40:48
31 Jan 2010 01:40:48 Vince Baker replied:
Hi,

I too am having the issue that the code is not included (<script language="javascript" type="text/javascript" src="dmx/dmx.core.js"></script> but when I copy it and try to save the code disappears...

The answer was not given in this posting, can you please let me know what the solution is as I cannot get ATG to work.

Edited by - Vince Baker on 31 Jan 2010  01:41:14
Replied 24 Mar 2010 20:14:20
24 Mar 2010 20:14:20 Andreas Eschen replied:
Hello,

I have the same problem as mentioned above.

I cannot add:

<script language="javascript" type="text/javascript" src="dmx/dmx.core.js"></script>

The also mentioned Lightbox popup appears and I cannot save the code.

Do I have to deinstall the lightbox extension?

Please help!
Replied 24 Mar 2010 20:23:24
24 Mar 2010 20:23:24 Andreas Eschen replied:
Okay,

I deinstalled the Lightbox extension.

Now It works.

Please give an update of the Lightbox extension.

Thanks in advance!

Andreas
Replied 24 Mar 2010 20:39:52
24 Mar 2010 20:39:52 Andreas Eschen replied:
Hello,

annother question.

Is it possible to minimize the borders of the thumbnail, maybe to none or 1px. I want the samllest thumbnail, which is possible - like the examples by the HIGHSLIDE.COM.

- no graphic outline -

br
Andreas

Replied 25 Mar 2010 10:30:36
25 Mar 2010 10:30:36 Miroslav Zografski replied:
Hello Andreas,

in ATG UI(aka Live Editor) in style tab you can set border to none in Normal and Hover State.

Regards,
Replied 06 Aug 2010 17:43:30
06 Aug 2010 17:43:30 Andreas Eschen replied:
atg does nor work from a subdirectory.

If i try to run atg from a subdirectory, I do not get any animated effect.

If i do the same in the root directory, the animation works.

Thanks in advance.

Regards
Andreas Eschen
Replied 20 Aug 2010 11:30:06
20 Aug 2010 11:30:06 Teodor Kuduschiev replied:
Hello Andreas,

Could you please send me a link to the problem page?

Replied 29 Aug 2010 13:44:29
29 Aug 2010 13:44:29 Andreas Eschen replied:
Hello Teodor,

that is not possible, because the error only appears in a local SUBDIRECTORY, but not in the local ROOT DIRECTORY.

Could you please try it by yourself and keep me informed.

Best regards,
Andreas
Replied 30 Aug 2010 13:26:15
30 Aug 2010 13:26:15 Miroslav Zografski replied:
Hello Andreas,

We had this checked and if the file containing the ATG is in sub-folder of the root it is working just fine. Please, provide a detailed information on your Site set up in Dreamweaver.

Regards,
Replied 01 Sep 2010 13:40:49
01 Sep 2010 13:40:49 Andreas Eschen replied:
Hello Miroslav,

as follows my code on an intranet drive:

browser link: file:///W:/atg_root.html

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>atg root</title>
<link rel="stylesheet" type="text/css" href="dmx/widgets/ThumbnailGallery/style/thumbnail_gallery.css" />
<script type="text/javascript" src="ScriptLibrary/jquery-latest.pack.js"></script>
<script type="text/javascript" src="dmx/dmx.core.js"></script>
<script type="text/javascript" src="dmx/widgets/ThumbnailGallery/thumbnail_gallery.js"></script>
</head>

<body>
<p>Das ist ein Test</p>
<p>&nbsp;</p>
<div id="dmxGenId_1" class="IndexGallery"> <a href="images/heit_250.jpg"><img src="images/thumbs/heit_250.jpg" /></a></div>
<script language="JavaScript" type="text/javascript">
/*<![CDATA[DMXzone Thumbnail Gallery*/
jQuery('#dmxGenId_1').thumbnailGallery({});
/*DMXzone Thumbnail Gallery]]>*/
</script>
</body>
</html>


This code works. []
=======================================================
Now the subdirectory:

browser link: file:///W:/sub/atg_sub.html


<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>atg root</title>
<link rel="stylesheet" type="text/css" href="../dmx/widgets/ThumbnailGallery/style/thumbnail_gallery.css" />
<script type="text/javascript" src="../ScriptLibrary/jquery-latest.pack.js"></script>
<script type="text/javascript" src="../dmx/dmx.core.js"></script>
<script type="text/javascript" src="../dmx/widgets/ThumbnailGallery/thumbnail_gallery.js"></script>
</head>

<body>
<p>Das ist ein Test</p>
<p>&nbsp;</p>
<div id="dmxGenId_1" class="IndexGallery"> <a href="../images/heit_250.jpg"><img src="../images/thumbs/heit_250.jpg" /></a></div>
<script language="JavaScript" type="text/javascript">
/*<![CDATA[DMXzone Thumbnail Gallery*/
jQuery('#dmxGenId_1').thumbnailGallery({});
/*DMXzone Thumbnail Gallery]]>*/
</script>
</body>
</html>


Not working: only a blue frame around the image.[V]

Regards,
Andreas


Replied 01 Sep 2010 14:14:50
01 Sep 2010 14:14:50 Andreas Eschen replied:
Hello Miroslav,

I always tested my example in the Firefox. (Sorry).

If I use the IE, the subsite works - browser link:
W:\sub\atg_sub.html

That is diffrent from the FF. Is it possible to configurate the FF like the IE.

regards,
Andreas
Replied 01 Sep 2010 15:51:13
01 Sep 2010 15:51:13 Miroslav Zografski replied:
Hello Andreas,

Are you about to use this on a site? And can you check that with a normal URL ()?

Regards,
Replied 20 Apr 2011 16:31:51
20 Apr 2011 16:31:51 Beth Watson replied:
I am having similar trouble, tried uninstalling, clearing cache, reinstalling, adding that line of code to my header and I am still getting a dialogue box that says "loading" and hangs until I cancel. Any additional advice? On my pages where I already have it installed and it is working online, it does this same box when I try to edit the options.

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