HTML5 Video Player Support Product Page

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Lightbox opens but video does not load

Reported 20 Sep 2011 08:57:43
2
have this problem
20 Sep 2011 08:57:43 Jeff Spijkers posted:
I have a couple of videos that load in a lightbox but HTML5 Video Player does not load

Can someone have a look and tell me where the problem might be. I've tried letting it load without the reference to jquery_latest_pack and with since I thought it might be a conflict issue with the parent page, but it still won't load...

The links are here:

www.sharemycanada.com/niagara.php?page=niagara

www.sharemycanada.com/over-canada.php?page=video

Any suggestions would be appreciated.

Thanks

Replies

Replied 21 Sep 2011 11:48:42
21 Sep 2011 11:48:42 Miroslav Zografski replied:
Hello Jeff,

It seems that the video player is not latest version. Please see to update the extension.

If you are sure it is latest version then go to SiteRoot/ScriptLibrary folder and delete the file named : porjekktor.min.js
Then reapply the video player so it could copy the correct file anew.
Replied 22 Sep 2011 08:32:33
22 Sep 2011 08:32:33 Jeff Spijkers replied:
Thanks...

I did as you suggested, and it still won't load...

I will re download the latest version of the extension and try again, but I'm sure I have the latest one already.

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