I am using HTML editor to insert the html into my SQL database.

User enters:

"Hello world"

Sometimes it inserts :

"Hello world"

"Hello world"

It gets duplicated. This component is not working fine and no sign of help from developer so far, its been almost a week since I first posted the issue with the background color !

I also had this problem, and I either directed my users to the HTML editor 2 option I retained on my site or sent them to firefox as a browser. It doesn't seem to be happening with the new update and IE11. It happened frequently with IE8, 9, 10.

All my users need to use Internet explorer and I cannot control the version. The HTML3 should work in ANY browser not just certain versions of certain browsers am I correct ?

I have the most current version of the editor, 3.5.0 and have not experienced the duplicates issue described. I don't doubt it's an issue because I have found other issues with the editor - which I posted under problems. However speaking for myself, I would just check that the most current support files for the editor are used and that what ever mechanism being used to update the data is working with clean data: check in code-view before you do a save and see if there are duplicates there. If not, then somehow they are entering the data being saved before it's actually saved - that would be my guess. However, I would agree that regardless of browser the editor should work consistently across all browsers in terms of its basic functions (presuming a modern browser is being used).

The code is clean since it was the same one being used before I upgraded the scripts (Supporting files). Also the background color of the text doesn't stick :$

I meant looking at the HTML markup that the editor creates (not your programming code for the page that the editor is on). Here' a logical way I use to see if it's the editor or something in between the editor and database is corrupting the content with faulty markup: I'm sure you know that pressing the Code View button on the editor- its the button with "</>" on it - that opens the editor in code-view and allows you to look at the raw HTML markup produced by the editor. 1) Try creating a new document (completely blank editor page) then type some really simple text with no formatting, etc. You want simple text that you can easily read in the next step. 2) then before you save it to your database (I'm assuming you are saving to a database) look at the HTML markup the editor has created by pressing the Code View button and see if there are duplicates right in the editor's markup. If there are no duplicates then press the "</>" button to return to normal view in the editor and save the document. If you are able to preview the content from your DB and you see duplicates then something between your editor page and the db is causing content to get corrupted with duplicates. Of course, it could be something else but I would just try and pin down each step and inspect the data at each point if you can.

I am checking into this, I need to add the 'code view' in the editor since that was disabled from the toolbar.

Hello Alejandro,

Can you please describe what method are you using to save the content into the database? Is it the classic DW server behaviors or DMXzone Database Updater?
Can you provide a link to such a page, where we can check this?