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Under investigation

ipad scrolling

Reported 11 Jan 2014 08:25:14
2
have this problem
11 Jan 2014 08:25:14 Chris Sweeney posted:
I'm new to the iPad and don't know if it's me or the AdvHTML Editor - however, I'm unable to scroll in the editor field when viewing on an iPad - the scrollbar isn't displayed (OK on a proper computer!)

Also, if I click the 'insert image' icon, I can't cancel and close the window.

Latest ipad, iOS7
Thanks
Chris

Replies

Replied 13 Jan 2014 10:42:47
13 Jan 2014 10:42:47 Teodor Kuduschiev replied:
Hello Chris,

Can you please provide a link to your page?
Replied 15 Jan 2014 16:10:11
15 Jan 2014 16:10:11 Chris Sweeney replied:
Hi

I reported this a week or so ago, and can't find the original post; however, I have updated things using the new version of the html editor released today and the problem persists, namely no scrollbars on the iPad, though they display in all browsers on the PC.
I've tried it on several pages and sites, same result.
Cheers
Chris
Replied 15 Jan 2014 16:13:55
15 Jan 2014 16:13:55 Chris Sweeney replied:
Sorry - couldn't find this posting using the search features, and have added a new one at www.dmxzone.com/support/18424/topic/59023/

I did supply a url a few days ago
Replied 15 Jan 2014 16:22:55
15 Jan 2014 16:22:55 Teodor Kuduschiev replied:
Hi Chris,
I merged your 2 topics. Can you please provide a link to the page, as i don't see such a link here.
Replied 15 Jan 2014 16:27:55
15 Jan 2014 16:27:55 Chris Sweeney replied:
Replied 15 Jan 2014 16:31:36
15 Jan 2014 16:31:36 Teodor Kuduschiev replied:
Hello,
The scrollbars on ipad only appear when your content is longer than the editor height is and you start dragging it up/down.
Replied 15 Jan 2014 16:39:25
15 Jan 2014 16:39:25 Chris Sweeney replied:
Hi Teodor

Not so! I've altered the editor height to 100 on that test page and there's no way to scroll down.
Cheers
Chris
Replied 15 Jan 2014 16:41:05
15 Jan 2014 16:41:05 Chris Sweeney replied:
Same for both Chrome and Safari on iPad.
Replied 15 Jan 2014 16:46:09
15 Jan 2014 16:46:09 Teodor Kuduschiev replied:
Hello,
On the link you sent there is no problem to scroll when tap on the editor content and move your finger up/down. I am using Safari on the iPad.
Replied 15 Jan 2014 16:53:59
15 Jan 2014 16:53:59 Chris Sweeney replied:
Hmmnnn! I've double checked and it definitely doesn't do it for me! I'm using the latest ipad AIR, if that makes a difference.

(Also, as I said at the start, I'm new to ipad and may not be doing things properly - but I think I can manage to tap the screen and try to scroll down <VBG>
Thanks
Chris
Replied 15 Jan 2014 17:50:56
15 Jan 2014 17:50:56 Peter Piper replied:
Hi there: I came across Chris Sweeny's post and had my iPAD II out and tested the editor page he provided and yep, there are no scroll-bars when viewing the editor via the iPad II (and I'm also using iOS 7) and no way to scroll editor content.

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