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Extension Manager hangs when installing Universal CSS Navigation Menu
Asked 26 Nov 2013 15:31:48
1
has this question
26 Nov 2013 15:31:48 Randy Riesterer posted:
iMAC 3.06 GHz Intel Core 2 Duo 8GB RAM w/ OSX 10.8.5I am trying to install Universal CSS Navigation Menu but AEM CS6 hangs at about 90% completion. Manager becomes completely locked and I have to force quit. I can no longer open Ext. manager - it hangs while trying to load extensions.
NEED IMMEDIATE HELP ON THIS - I AM UNDER DEADLINE!!
Replies
Replied 03 Mar 2014 09:49:25
03 Mar 2014 09:49:25 George Petrov replied:
Hi Randolph,
If you still have this problem, please do the following:
Start Extension Manager CS6
Please click "Tools"->"Preferences" menu item in Extension Manager, check "Enable detailed logging" option. Restart Extension Manager. Then install the extension again with fresh download from DMXzone and then through Extension Manager.
After the error message pops up. Send the log files under:
for Windows:
C:\Users\<YourUserName>\AppData\Roaming\Adobe\Extension Manager CS6\Log
for Mac:
"/Users/<YourUserName>/Library/Application Support/Adobe/Extension Manager CS6/Log" folder
to
Those log files will help us determinate the problem.
Thanks,
George
If you still have this problem, please do the following:
Start Extension Manager CS6
Please click "Tools"->"Preferences" menu item in Extension Manager, check "Enable detailed logging" option. Restart Extension Manager. Then install the extension again with fresh download from DMXzone and then through Extension Manager.
After the error message pops up. Send the log files under:
for Windows:
C:\Users\<YourUserName>\AppData\Roaming\Adobe\Extension Manager CS6\Log
for Mac:
"/Users/<YourUserName>/Library/Application Support/Adobe/Extension Manager CS6/Log" folder
to
Those log files will help us determinate the problem.
Thanks,
George