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I have installed

Asked 26 Jun 2012 18:41:37
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26 Jun 2012 18:41:37 Nils Bacher posted:
I have installed "City Guide Mobile Template" but when I try to open it, it says that I am missing the "Sliding menu" ext. but it is installed i ver. 1.0.3.

The first time I bought "sliding menu" was as a single ext. with one Serial no. but afterwards I bought a one year and got another serial no, if that has something to do with the problem.

I have both DW 5,5 and 6 on the same computer.

/Nils

Replies

Replied 27 Jun 2012 06:45:22
27 Jun 2012 06:45:22 Vulcho Vulev replied:
Hello Nils.

I see that you have a year subscription.
Can you install the extension using the serial number for the subscribtion?

Regards: Vulcho.
Replied 27 Jun 2012 11:40:33
27 Jun 2012 11:40:33 Nils Bacher replied:
I have tried that but without any luck.

Nils
Replied 27 Jun 2012 11:42:23
27 Jun 2012 11:42:23 Nils Bacher replied:
Sorry I can install it but the error keeps comming up.

/Nils
Replied 01 Jul 2012 16:10:40
01 Jul 2012 16:10:40 Nils Bacher replied:
Sorry but can You help me?

/Nils
Replied 02 Jul 2012 06:16:17
02 Jul 2012 06:16:17 Vulcho Vulev replied:
Hello Nils .

If you managed to install the extension in extension manager and DW. Can you please try to clear your DW cache file?
The following thread will help you to achieve this:
Clearing Dreamweaver's cache

Regards: Vulcho.
Replied 02 Jul 2012 07:40:09
02 Jul 2012 07:40:09 Nils Bacher replied:
The DW cache file is now clear but it is still the same problem
Replied 02 Jul 2012 13:11:52
02 Jul 2012 13:11:52 Vulcho Vulev replied:
Hello Nils.

We will check the issue with the creator of the template, and i will notify you here about the possible solutions.
When you try to place the extension on blank page there isn't any problem is that correct?

Regards: Vulcho.
Replied 02 Jul 2012 13:23:23
02 Jul 2012 13:23:23 Nils Bacher replied:
Correct, the Ext. works normally "outside" the template.

Anything to do with the version no. of the Ext.?

/Nils

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