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Firefox saying format not supported

Alex Bonner
Newbie



Since: 12 Nov 2010
Posts: 4
Reported 06 Feb 2011 00:55:46

I have encoded all of the videos using the Miro converter. The videos work in Safari and Internet Explorer fine, but for Firefox I get the error message "The media could not be loaded, either because the server or network failed or because the format is not supported."
All the videos are saved in the same place so it shouldn't be a server or network failure, and when I use the free VideoJS script with the Miro WebM encoding all works fine.

Any ideas?

Dreamweaver Version 11 Build 4964
Mac OS X 10.6.6
HTML5 Video Ver. 1.0.0
Browsers Tested:
Safari 5.0.3
Firefox 3.6.13
Internet Explorer 6-8


Live Sample: Home page for " www.severnriverproductions.com"
Edited by - Alex Bonner on 06 Feb 2011  04:08:00

I have encoded all of the videos using the Miro converter. The videos work in Safari and Internet Explorer fine, but for Firefox I get the error message "The media could not be loaded, either because the server or network failed or because the format is not supported."
All the videos are saved in the same place so it shouldn't be a server or network failure, and when I use the free VideoJS script with the Miro WebM encoding all works fine.

Any ideas?

Dreamweaver Version 11 Build 4964
Mac OS X 10.6.6
HTML5 Video Ver. 1.0.0
Browsers Tested:
Safari 5.0.3
Firefox 3.6.13
Internet Explorer 6-8


Live Sample: Home page for " www.severnriverproductions.com"
Edited by - Alex Bonner on 06 Feb 2011  04:08:00

1 PERSON HAS THIS PROBLEM I have this problem, too!

Alex Bonner
Newbie



Since: 12 Nov 2010
Posts: 4
Replied 07 Feb 2011 17:53:54
0
Resolved, I forgot to add the MIME types to the server.
George Petrov
Official Representative



Since: 04 May 2001
Posts: 4,806
Replied 07 Feb 2011 23:39:04
0
Yes indeed - the web server should be configured to serve mp4, ogg and webm mime types.

There are some guides for this:

For IIS:
www.ehow.com/how_5855358_add-mime-types-iis.html

For Apache:
bignosebird.com/apache/a1.shtml

Just make sure you add all 3 mime types:

.mp4 - video/mp4
.ogg - video/ogv
.webm - video/webm

Greetings,
George

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