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No, Installation possible: new Registration necessary

Reported 06 Feb 2014 16:13:09
1
has this problem
06 Feb 2014 16:13:09 Carmen Scheibe posted:
No, Installation possible: It asks for a new Registration (first Name, last Name, Password, username), but everything is right.
Version 3.1.1 is written , but 3.0.8 is for download?
Kind regards Carmen

Replies

Replied 06 Feb 2014 16:42:26
06 Feb 2014 16:42:26 Teodor Kuduschiev replied:
Hello Carmen,
Can you please describe a little more detailed what exactly the issue is?
Replied 06 Feb 2014 17:00:32
06 Feb 2014 17:00:32 Carmen Scheibe replied:
I write 1.Serial number, 2. the right Username and Password, 3. is aked for a new Registration: first Name, last Name, Password, username. I click "next" Button but Dreamweaver does nothing. I click "Cancel", but Extension is not installed. After closing and opening Dreamweaver the process starts again.
Replied 07 Feb 2014 10:52:58
07 Feb 2014 10:52:58 Teodor Kuduschiev replied:
Please try clearing you DW cache: www.dmxzone.com/go/16740/clearing-dreamweaver-s-cache/
Replied 07 Feb 2014 11:12:03
07 Feb 2014 11:12:03 Carmen Scheibe replied:
I have deinstalled the extension, made a new download , have deleted the WinFileCache-C3CE924A.dat, but it helped nothing. The Installation steps I send with an Image to your email-address.
Replied 12 Feb 2014 16:56:14
12 Feb 2014 16:56:14 Carmen Scheibe replied:
I cannot use this Extension (cannot install). I want give it back. I have sent the Images from Installation to your email-address. But heard nothing again.
Replied 14 Feb 2014 10:48:47
14 Feb 2014 10:48:47 Teodor Kuduschiev replied:
Hello Carmen,
We just uploaded updated versions of the extension. Please download and install it again. The issue is fixed.
Replied 14 Feb 2014 12:09:36
14 Feb 2014 12:09:36 Carmen Scheibe replied:
Thank you, Installation was successful.

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