Pure PHP Upload 2 Support Product Page
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Pure PHP Upload / Advanced HTML Editor problem with Firefox, Safari and Opera
Asked 22 Jun 2012 13:49:52
1
has this question
22 Jun 2012 13:49:52 Fernando Andrade posted:
Are you aware that your Pure PHP Upload 3 addon for Advanced HTML Editor 3 it is not working under Firefox, Safari or Opera Browsers? I thought it was a problem with my code so a tried in your site ( www.dmxzone.com/demo/php/ahe3demos/ahe3ImageGallery/index.php ) with same results, not working when I try to upload an image. I tried too using Chrome and Explorer and it's working fine. Replies
Replied 25 Jun 2012 06:22:51
25 Jun 2012 06:22:51 Vulcho Vulev replied:
Hello Fernando.
Can you specify your browsers versions?
Regards: Vulcho.
Can you specify your browsers versions?
Regards: Vulcho.
Replied 25 Jun 2012 13:43:33
25 Jun 2012 13:43:33 Fernando Andrade replied:
Yes, I'm using this browsers versions:
It's working fine on:
IE Explorer: 9.0.8112.16421
It was working on Chrome but I uninstalled and reinstalled and now it's not working on this version:
Chrome: 19.0.1084.56 (not working)
Not working since I wrote you on:
Firefox: 13.0.1
Opera: 12.00
Safari: 5.1.7
I have done tests on Windows Vista 64bits, Windows 7 32bits, using a VPN, desactivating Javascript, cookies, with and without antivirus. Honestly I don't know what else to unplug. I even tried using a VPN conection.
All these tests were done directly in your web page ( www.dmxzone.com/demo/php/ahe3demos/ahe3ImageGallery/index.php ) to discard any posible problem with my code.
It's working fine on:
IE Explorer: 9.0.8112.16421
It was working on Chrome but I uninstalled and reinstalled and now it's not working on this version:
Chrome: 19.0.1084.56 (not working)
Not working since I wrote you on:
Firefox: 13.0.1
Opera: 12.00
Safari: 5.1.7
I have done tests on Windows Vista 64bits, Windows 7 32bits, using a VPN, desactivating Javascript, cookies, with and without antivirus. Honestly I don't know what else to unplug. I even tried using a VPN conection.
All these tests were done directly in your web page ( www.dmxzone.com/demo/php/ahe3demos/ahe3ImageGallery/index.php ) to discard any posible problem with my code.
Replied 25 Jun 2012 13:47:26
25 Jun 2012 13:47:26 Teodor Kuduschiev replied:
Can you please tell me what exactly the problem is?
I just tested this on our machines using latest IE/Chrome/FF and Opera versions and there are absolutely no problems uploading an image.
I just tested this on our machines using latest IE/Chrome/FF and Opera versions and there are absolutely no problems uploading an image.
Replied 25 Jun 2012 13:57:37
25 Jun 2012 13:57:37 Fernando Andrade replied:
I forgot to tell you that I am not saying that there is a problem with this extension. I'm saying that there is a problem somewhere and I need your help to solve it because if it happend to me it is possible that it is also happening to somebody else. I have been your client for several year and I think that all your extensions are really great.
Replied 25 Jun 2012 13:58:48
25 Jun 2012 13:58:48 Teodor Kuduschiev replied:
Can you explain what exactly is happening step-by-step?
Replied 25 Jun 2012 14:06:13
25 Jun 2012 14:06:13 Fernando Andrade replied:
Sir, I know that you don't have any problem if you had it already solved. The problem it is because you can do it and I don't.
Replied 25 Jun 2012 14:07:58
25 Jun 2012 14:07:58 Fernando Andrade replied:
Ok, I'm going to make a Camtasia video so you can see what I see.
Replied 25 Jun 2012 14:32:30
25 Jun 2012 14:32:30 Fernando Andrade replied:
Here you have the video. Testing IE, Firefox and Chrome.
www.youtube.com/watch?v=ReSJzhJUVig
Thank you for your time.
www.youtube.com/watch?v=ReSJzhJUVig
Thank you for your time.
Replied 26 Jun 2012 11:46:00
26 Jun 2012 11:46:00 Vulcho Vulev replied:
Hello Fernando.
Just tested with the same versions and everything is working fine here. Do you have a firewall on your computer or any antivirus software which may cause this?
Regards:Vulcho.
Just tested with the same versions and everything is working fine here. Do you have a firewall on your computer or any antivirus software which may cause this?
Regards:Vulcho.
Replied 27 Jun 2012 00:37:42
27 Jun 2012 00:37:42 Fernando Andrade replied:
I have found the problem. I called a collegue in another country and they had exactly the same problem uploading images from your demo webpage so I figure out that it is a language problem because we only have this configuration in common. I proceeded to unistall Chrome in spanish and Firefox in spanish and reinstall both in english version and now everything works fine. In resumen, at least this particular combination of PHP Advanced HTML Editor 3 and Pure PHP Upload 2 Addon DOES NOT WORKS if the browser is in spanish. I hope that your proceed to solve this issue as soon as posible and release it to your clients.
It is obvious that spanish browsers are not the only with problems but any way there are about 300 millions browsers out there using this language so I share this problem with some other people.
It is obvious that spanish browsers are not the only with problems but any way there are about 300 millions browsers out there using this language so I share this problem with some other people.
Replied 27 Jun 2012 06:22:26
27 Jun 2012 06:22:26 Vulcho Vulev replied:
Hello Fernando.
We will investigate the issue.
Regards:Vulcho.
We will investigate the issue.
Regards:Vulcho.
Replied 27 Jun 2012 12:33:41
27 Jun 2012 12:33:41 Fernando Andrade replied:
Please let me know when you have a solutions. For practical reasons I can't ask my clients to change theirs browsers language.
Replied 29 Jun 2012 11:45:59
29 Jun 2012 11:45:59 Vulcho Vulev replied:
Hello Fernando.
Please check your e-mail.
Regards:Vulcho.
Please check your e-mail.
Regards:Vulcho.