Can't load progress information error

Question:

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I am getting a message on the progress bar that reads "can't load progress information" Answer:

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• Make sure that you have uploaded all necessary progress bar files and the path is correct.

For example:

1. Cool Green Progress Bar require: blue_mailprogress.htm and blue_mailprogress.swf
2. Green Progress Bar require: green_mailprogress.htm and green_mailprogress.swf
3. Red Progress Bar require: red_mailprogress.htm and red_mailprogress.swf
4. Yellow Progress Bar require: yellow_mailprogress.htm and yellow_mailprogress.swf files

• Also, check Temp folder permissions.