Can Not Install Extensions in DMXzone Extension Manager
Send us the debug file and we will help you out
"Error Installing Extension. Something went wrong. Please try again"
If you get the following error, while installing extensions in DMXzone Extension Manager, please follow the instructions below and contact us via email, the support forum or the Live Support.
For Windows:
- Quit DMXzone Extension Manager
- Right click the DMXzone EM shortcut and click Properties
- In the Target field, after the path to the exe, add: --enable-logging --v=1
- Start the DMXzone Extensions Manager. Try to reproduce the error there
- Send us the generated C:\Users\username\AppData\Local\dmxzone-extension-manager\User Data\chrome_debug.log file
- Quit DMXzone Extension Manager
- Start the Terminal and type:
open -a "DMXzone Extension Manager.app" --args --enable-logging --v=1 - This should start the DMXzone Extension Manager. Try to reproduce the error there
- Quit DMXzone Extension Manager
- Open Finder and choose from the menu Go / Go to Folder:
~/Library/Application Support/dmxzone-extension-manager - There should be a file called chrome_debug.log that has being just created
- Send us this file
So the target should look like:
"C:\Users\username\AppData\Local\DMXzone Extension Manager\DMXzone Extension Manager.exe" --enable-logging --v=1
for Mac OSX:
Comments
Not able to Download Extentions
The extension Manager does not run
Extension Manager on my MacBookPro
Error installing extension! Torrent 32763 is already in queue downloading.
You must me logged in to write a comment.