File Manager Add-on Support Product Page
Solved
Not authorized to view folder!
Reported 25 Oct 2013 15:19:33
1
has this problem
25 Oct 2013 15:19:33 Randy Riesterer posted:
Works perfectly on localhost but I have an issue on the host site. When I click on the File Manager icon, I get a "Not authorized to view folder!" error. How do I fix this error - which folder is this referring to and what permissions are needed?? Replies
Replied 25 Oct 2013 15:23:50
25 Oct 2013 15:23:50 Teodor Kuduschiev replied:
Hello,
Please provide a link to your page.
Please provide a link to your page.
Replied 25 Oct 2013 15:46:11
25 Oct 2013 15:46:11 Randy Riesterer replied:
Replied 25 Oct 2013 15:49:47
25 Oct 2013 15:49:47 Teodor Kuduschiev replied:
Please send the Online Page Editor login details to:
Replied 25 Oct 2013 16:20:44
25 Oct 2013 16:20:44 Teodor Kuduschiev replied:
Can you please check if the following file is uploaded into the Docs folder of your website: list_authorize_for_dmxEditor
Replied 25 Oct 2013 16:46:51
25 Oct 2013 16:46:51 Randy Riesterer replied:
No. It's not there.
Replied 25 Oct 2013 16:52:15
25 Oct 2013 16:52:15 Teodor Kuduschiev replied:
Please then make sure to upload the generated locally in your Docs folder 0-byte files to your server.
Replied 25 Oct 2013 17:08:10
25 Oct 2013 17:08:10 Randy Riesterer replied:
Sorry... I do not understand these instructions. Would you clarify, please?
Replied 25 Oct 2013 17:22:05
25 Oct 2013 17:22:05 Teodor Kuduschiev replied:
In your local site root folder you have a folder called: Docs and you setup the file manager to use this folder.
Inside the Docs folder locally there should be several 0-byte files called:
list_authorize_for_dmxEditor, upload_authorize_for_dmxEditor etc..
Please upload all of these files manually to your server.
Inside the Docs folder locally there should be several 0-byte files called:
list_authorize_for_dmxEditor, upload_authorize_for_dmxEditor etc..
Please upload all of these files manually to your server.
Replied 25 Oct 2013 17:36:30
25 Oct 2013 17:36:30 Randy Riesterer replied:
OK I've uploaded these... I'll try the Editor now and let you know what happens.
Replied 25 Oct 2013 17:39:45
25 Oct 2013 17:39:45 Randy Riesterer replied:
This worked!
Thanks for your help.
Thanks for your help.