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Dreamweaver shuts down with version 1.5.7 !

Reported 19 Feb 2012 18:49:17
1
has this problem
19 Feb 2012 18:49:17 . Etelka posted:
I am working with Dreamweaver CS5.5 and have just updated to the version 1.5.7 of Active Slideshow Pro, but everytime I try to open this extension Dreamweaver shuts down. What could be the reason?

Replies

Replied 19 Feb 2012 20:49:11
19 Feb 2012 20:49:11 Teodor Kuduschiev replied:
Hi,

Can you please tell me if the installation wizaard did appear asking you for username/password/SN?
Replied 20 Feb 2012 04:33:04
20 Feb 2012 04:33:04 . Etelka replied:
Hi Teodov,

Yes, it did. I entered the SN of Presentation Bundle 4, the only SN I had.
Replied 20 Feb 2012 13:49:24
20 Feb 2012 13:49:24 Teodor Kuduschiev replied:
Please Uninstall the extension, clear your DW cache: www.dmxzone.com/go?16740 and reinstall the exteniosn.
Replied 20 Feb 2012 16:00:33
20 Feb 2012 16:00:33 . Etelka replied:
Hi Teodor,

I did exactly what you suggested, but unfortunately the problem remains.
Replied 22 Feb 2012 07:41:20
22 Feb 2012 07:41:20 Teodor Kuduschiev replied:
What is your OS?
Replied 22 Feb 2012 08:04:11
22 Feb 2012 08:04:11 . Etelka replied:
I am working on a Mac with OS X 10.6.8
Replied 28 Feb 2012 09:54:37
28 Feb 2012 09:54:37 . Etelka replied:
... and still waiting for an answer !
Replied 28 Feb 2012 10:08:38
28 Feb 2012 10:08:38 Teodor Kuduschiev replied:
Hello,

we are currently investigating the issue.

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