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Dreamweaver CS5.5 is crashing on My Mac (10.7.3) using Active Slideshow Pro

Reported 20 Feb 2012 19:40:02
have this problem
20 Feb 2012 19:40:02 John Schnell posted:
Dreamweaver CS5.5 is crashing on My Mac (10.7.3) if I use the create Active Slideshow button, from the DMXzone folder within the Dreamweaver Toolbar.

And it crashes if I try to use Commands --> Active Slideshow or Update Active Slideshow Pro.

And it also crashes if I use the Preview or Edit Advanced buttons in the Property Inspector.


Replied 20 Feb 2012 19:45:41
20 Feb 2012 19:45:41 John Schnell replied:
This problem just started within the last couple of days. Prior to this it had been a bit "quirky" but still working.

However, the Preview Slide has NEVER WORKED on my Mac. So I just have to guess at what the slide transitions will look like.

Replied 21 Feb 2012 06:58:16
21 Feb 2012 06:58:16 John Schnell replied:
Dreamweaver creates a cache file called MacFileCache-********.dat inside your personal Dreamweaver configuration folder. This occasionally gets corrupted causing instability, unpredictable error messages, and even crashes.

Mac OS X: Macintosh HD:<username>:Library:Application Support:Adobereamweaver CSx:<language>:Configuration

This Folder does not exist on my iMac --> Macintosh HD:<username>:Library:Application Support:Adobereamweaver CS5.5

Now what?
Replied 21 Feb 2012 07:18:39
21 Feb 2012 07:18:39 Teodor Kuduschiev replied:
The library folder is hidden by default on your MAC OS.
Replied 21 Feb 2012 17:24:13
21 Feb 2012 17:24:13 John Schnell replied:
OK, I did this, but it shows two MacFileCache files, in the folders listed below:


Perhaps this could be part of the problem?

The MacFileCache files both have the same name: MacFileCache-C92F77BA.dat

The Configuration-1 folder has not been accessed since January 12, 2012.
The Configuration folder was accessed yesterday.

Should I delete the Configuration-1 folder?
Replied 21 Feb 2012 17:29:15
21 Feb 2012 17:29:15 John Schnell replied:
OK, after deleting the MacFileCache file, the problem still exists.

I deleted it from both Configuration locations.
Replied 21 Feb 2012 17:32:55
21 Feb 2012 17:32:55 John Schnell replied:
When I press any of the interface buttons for Active Slideshow Pro (listed above), then Dreamweaver immediately crashes.

Property Inspector:
- Preview
- Edit Advanced

DMXzone Folder:
- Active Slideshow Pro
Replied 21 Feb 2012 17:36:40
21 Feb 2012 17:36:40 John Schnell replied:
I have figured out a very crude work-around. I clone previous Active Slideshows from other sites, and then edit the .xml file. This is a very time-consuming process, to do this manually. It also ends up being trial and error on the slide transitions, because I have to pick a number between 0 and 9 for the transition. So I guess incorrectly as much as I get it right.

All of my other DMXzone extensions are working properly. So are my extensions from other vendors. It is just this one that is causing Dreamweaver to crash.
Replied 21 Feb 2012 18:07:49
21 Feb 2012 18:07:49 John Schnell replied:
I really need this fixed quickly. It is impacting my business. I have over 100 sites that have an Active Slideshow on them... and three in development, that I can no longer work on.
Replied 24 Feb 2012 08:43:02
24 Feb 2012 08:43:02 John Schnell replied:
are you working on this? it's been three days now...
Replied 24 Feb 2012 08:48:00
24 Feb 2012 08:48:00 Teodor Kuduschiev replied:
Hello John,

Unfortunately we cannot recreate the error you have on our machines.
We are currently investigating what may be causing this.
Replied 24 Feb 2012 09:09:03
24 Feb 2012 09:09:03 John Schnell replied:
I also have Dreamweaver CS5, and the problem does not occur with this version.

Only Dreamweaver CS5.5 is crashing using Active slideshow Pro.

Replied 27 Feb 2012 19:10:23
27 Feb 2012 19:10:23 John Schnell replied:
still waiting... this is working OK in Dreamweaver CS5, but not CS5.5 (on a MAC).

Also, while you're working on it, the preview window in Edit Advanced --> Slides --> Slide Preview has never worked on my MAC. The Slide Preview PopUp window launches, but it's a black screen. And once it's open, there's no way to close the Slide Preview window.

I am an experienced user now, but someone who is new would probably like to take advantage of this little Slide Preview window, to preview the effect they have applied. It's a pain to have to watch an entire slide show with 20+ slides to see the effect of any new changes.
Replied 02 Apr 2012 22:14:27
02 Apr 2012 22:14:27 Tom Meijer replied:
Using Dreamweaver CS5.5 Mac OS x 10.7.3.
Clicking Command it crashes and shows up with:

The following JavaScript error(s) occurred. Unable to open script file "Macintosh HD:Application: Adobe Dreamweaver CS5:Configuration:SharedMXzone:NivoSlider:NestedTreeControl:NestedTreeControlClass20.js"(error 2)

Replied 07 Apr 2012 09:09:07
07 Apr 2012 09:09:07 andre le tissier replied:
I have the same problem with 5.5 & slideshow pro on my mac. Any advances solving this issue?
Replied 05 May 2012 07:42:14
05 May 2012 07:42:14 andre le tissier replied:
Hey guys, would appreciate some response!

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