Smart Image Processor ASP 2 Support Product Page

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Image Processor Timing Out

Reported 16 May 2010 22:44:52
has this problem
16 May 2010 22:44:52 Rob Newell posted:

I am having problems installing the Smart Image Processor on my live server, all is working on my local machine running IIS (Under Win XP). Live web server is Windows 2008 and I have uploaded a test file along with the ScriptLibrary and Bin folders to the root level of the site.

When trying to access the page, the page time outs and I get the following error

2010-05-16 18:57:55 GET / |-|ASP_0113|Script_timed_out 80 - Mozilla/5.0+(Macintosh;+U;+Intel+Mac+OS+X+10_6_3;+en-us)+AppleWebKit/531.22.7+(KHTML,+like+Gecko)+Version/4.0.5+Safari/531.22.7 500 0 0 106073

I can successfully navigate to the /ScriptLibrary/sip_service.asmx file and this displays OK.

Any thoughts and ideas would be welcomed.




Replied 17 May 2010 10:18:28
17 May 2010 10:18:28 Miroslav Zografski replied:
Hello Rob,

Please, call the test page whit following URL parameters :

and post results here.

Replied 17 May 2010 14:34:20
17 May 2010 14:34:20 Rob Newell replied:
Please find the attached response from visiting the page with ?sipinfo=true&sipdebug=true attached to the url -

Server Information
Info Value
Server Name
Server IP Address
Server Port 80
Server Software Microsoft-IIS/7.0
Operating System
Script Engine VBScript (version: 5.8.18909)
Response Object
Attribute Value
Response.Buffer True
Response.CacheControl private
Response.ContentType text/html
Response.ExpiresAbsolute 12:00:00 AM
Response.isClientConnected True
Response.Status 200 OK
Server Object
Attribute Value
Server.ScriptTimeout 90
Session Object
Attribute Value
Session.CodePage 1252
Session.LCID 1033
Session.SessionID 154640260
Session.TimeOut 20
Installed Components
Component Version Resize Crop RotateLeft RotateRight Sharpen Blur GrayScale AddText AddWatermark AddTiledWatermark AddStretchedWatermark FlipHorizontal FlipVertical
An error occurred on the server when processing the URL. Please contact the system administrator.
If you are the system administrator please click here to find out more about this error.

Image Processor 2.5.4 debug
Url to ASP.NET service
Error creating object Msxml2.ServerXMLHTTP.5.0 The data necessary to complete this operation is not yet available.
Error creating object Msxml2.ServerXMLHTTP.4.0 006~ASP 0177~Server.CreateObject Failed~800401f3

Hope this helps!

Regards, Rob
Replied 06 Sep 2010 23:03:45
06 Sep 2010 23:03:45 Quinten Brems replied:
This topic is 3 months old and still no answer.
Having same problem.

edit: near to 4 months i mean.

Edited by - Quinten Brems on 06 Sep 2010  23:04:39

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