Smart Image Processor ASP 2 Support Product Page

Solved

Make sure that ASP.NET does have write permissions in the folder.

Reported 01 Sep 2011 04:05:26
6
have this problem
01 Sep 2011 04:05:26 Bart Garner posted:
This error popped up out of nowhere today.
Website has been working fine. IUSR and ASP.Net have Write permissions but all of a sudden you cannot upload images and get the error above.
Pages have not been changed at all so I suspect something has gone wrong with permissions on the server.
Is there any other permission that needs to be set, on any other folder or file?

Replies

Replied 01 Sep 2011 04:11:05
01 Sep 2011 04:11:05 Bart Garner replied:
btw - the image that it identifies as not being able to upload, does upload just fine, but the second, thumbnail does not.

That seems to rule out file permissions.
Replied 01 Sep 2011 09:54:51
01 Sep 2011 09:54:51 Miroslav Zografski replied:
Hello Bart,

Set a bigger timeout for the thumbnail creating SIP.

Replied 19 Dec 2011 19:46:31
19 Dec 2011 19:46:31 Brian Butler replied:
I am suffering with exactly this issue. The script used to work fine, now I am receiving an ASP.net folder permissions error, but it does upload the larger picture. If the problem can be resolved by increasing the timeout for the thumbnail SIP can someone explain how this is done? As far as I am aware you can only increase the timeout for ASP upload not individual SIP occurences. I have tried increasing the ASP upload timeout but still receive the same error. Any help appreciated.
Replied 25 Feb 2013 17:41:04
25 Feb 2013 17:41:04 James Threadgill replied:
I have a similar issue. The SIP has been working great but sunddenly, I get Component Not Found Error. I have not changed anything on these pages, so I am assuming it's a server issue. I cannot find the ASP.NET Service ast all in the permissions dialog.
Replied 20 May 2013 07:17:00
20 May 2013 07:17:00 John Stanford replied:
It says solved, but what is the solution?
Replied 05 Aug 2013 15:06:50
05 Aug 2013 15:06:50 Rusty Back replied:
What was the solution?
Replied 16 Apr 2015 23:29:08
16 Apr 2015 23:29:08 Steve Skinner replied:
I too am having this problem. I just got off the phone with the server tech and my directories all have write permissions. The uploads are occurring, it's only the smart image processor part that's failing. Apparently, it cannot write the revised image back to the directory.

Is there some version of ASP.NET you must have in order for this to work? My server tech tells me they have version 2 installed, but can easily change that.

Other than that, is there anything else I could ask the server tech to check? Really frustrating trying to get SIP working.
Replied 17 Apr 2015 16:53:14
17 Apr 2015 16:53:14 James Threadgill replied:
Make sure the Windows/temp/ folder has write permissions for the ASP.NET service. The SIP will write temp images here before writing them to the upload folder.
This reply was removed on 4/17/2015 5:06:33 PM.
See the changelog
Replied 17 Apr 2015 17:09:09
17 Apr 2015 17:09:09 Steve Skinner replied:
No, that did not solve the problem. Same error persists.

The weird thing is that it does work, but only for very small image files. Anyway, I will be finishing this project up for the customer without the ability to do image resizing. They are going to have to do this themselves for the time being - since Smart Image Processor is not up to handling the task.

This is really disappointing. Smart Image Processor only seems to work reliably for me on OLD windows server versions - like 2003, which no one really uses at all anymore.
Replied 17 Apr 2015 17:34:41
17 Apr 2015 17:34:41 James Threadgill replied:
SIP works great in my projects. Someone’s not up to configuring the server is the issue. You need to run the SIP info query string. Refer to help files and product documentation for the exact syntax. It’s something like yoursippage.asp?sipinfo=true. This will generate a report telling you exactly what’s going on with the server misconfiguration.

I just upgraded to Server 2012 R2 and it gets harder to configure the server security with each release.
Replied 17 Apr 2015 17:37:26
17 Apr 2015 17:37:26 Steve Skinner replied:
Thanks James. I appreciate the tips. I ran the query string but everything comes out great (all green). It didn't indicate any problems.

I would love to keep working on this and understand the underlying problem in server config, but web hosting isn't my thing anyway, and this customer needs a deliverable.
Replied 17 Apr 2015 17:46:59
17 Apr 2015 17:46:59 James Threadgill replied:
I operate my own IT infrastructure to avoid these issues with hosts.

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