Smart Image Processor ASP 2 Support Product Page

Answered

Image Processor does not support the pixel format

Asked 11 Jun 2012 11:37:39
2
have this question
11 Jun 2012 11:37:39 Michael Blankenberg posted:
On multiple websites, all of a sudden, Smart Image Processor (2.5.6) is having problems uploading and scaling larger files. Not filesize, but pixelsize!
Width somewhere between 1500 and 1600 pixels seems to be the limit. Larger than that I get the following error:
Image Processor: Error executing the action Load
The file 'F:\inetpub\vhosts\leasing.nl\httpdocs\images\Koala13.jpg' is not a valid image format or Image Processor does not support the pixel format.
Please help! I've had complaints from various customers!

Replies

Replied 11 Oct 2012 16:42:21
11 Oct 2012 16:42:21 Robert Iveson replied:
Hello

I'm currently having this same problem on my server and noticed that your question had been 'answered'. Do you remember how you managed to fix your problem?

Hope you can help!

Many thanks

Robert
Replied 02 Mar 2017 12:04:40
02 Mar 2017 12:04:40 Emmanuel Gaziaux replied:
Hi,

I'm migrating a ASP site using SIP to another server (Windows 2008) and I'm getting the same error:

"The file '[image path]' is not a valid image format or Image Processor does not support the pixel format."

How can I fix this?
Please can anyone help, I need to find a solution quickly.
Thank you

Reply to this topic