Smart Image Processor ASP 2 Support Product Page

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SIP error saving file to tmp

Reported 22 Feb 2013 00:26:37
has this problem
22 Feb 2013 00:26:37 Nicolas Jene posted:
I have moved my websites to a Windows 2012 Server (IIS8). Now, SIP is not working properly anymore. Everytime, a picture is beeing scaled down, the following error occurs: (21) An error has occurred while saving the file 'rad24F58.tmp' in folder.Any ideas about that problem? I tried already to set the security on the folders, but nothing works.BTW: I am using AspJPEG for scaling down images.


Replied 22 Feb 2013 12:11:25
22 Feb 2013 12:11:25 Teodor Kuduschiev replied:

Please check if your folder is located inside the parent folder and that it has IUSER write permission.
Replied 22 Feb 2013 14:49:24
22 Feb 2013 14:49:24 Nicolas Jene replied:
I have checked this already. I have transferred my pages from a Windows 2008R2 server to a Windows 2012 server. The error occurs on all pages and I am using the same crendentials for all folders.

The structure of the website is something like this:

- cms
- cmsfiles
- pictureupload
- img
- css
- content

In pictureupload I do have page, that is doing the upload and resizing. If am disabling the resizing, it works. But If I am enabling SIP, I get permanently this "tmp" error.

Do you have ever tested your software with Windows Server 2012?

Greets, -Nicolas
Replied 25 Feb 2013 09:41:06
25 Feb 2013 09:41:06 Teodor Kuduschiev replied:
Hello Niolas,

Please make sure you have IUSER write permission on the parent folder also: root
Replied 25 Feb 2013 10:04:19
25 Feb 2013 10:04:19 Nicolas Jene replied:
Now, inetpub, wwwroot , localuser and the folder of the website do have IUSR write permission. The same problem occurs ... Seems to be a more specific problem.
Replied 02 May 2013 06:44:42
02 May 2013 06:44:42 Nicolas Jene replied:
Any news concerning this problem? It still does not work. I noticed, that Wordpress has some specialities as well under Windows Server 2012. I think, you really should test this on a plain Windows 2012 server. You cannot compare a Windows 2008R2 server with 2012 ...
Replied 03 May 2013 15:41:38
03 May 2013 15:41:38 Patrick Woldberg replied:
Smart Image Processor doesn't create temp files, not sure if AspJPEG does. I believe the rad24F58.tmp is from Pure ASP Upload 3 and is probably related to some permission that is missing on the folder where the file is being uploaded. For windows 2012 you have to give IIS_USERS write permissions on the folder, seems that Microsoft changes the user/group with every IIS they release .
Replied 05 May 2013 21:22:47
05 May 2013 21:22:47 Nicolas Jene replied:
Using only ASP Upload 3 does not create any problems. Only If I am adding the SIP extension. Therefore, I think that the problem must be somewhere in the SIP extensions. Am I the only one who is running this extension on a Windows 2012 server? I nearly tested all possible rights on the folders (including read/write access for the IIS_USERS group) ... nothing works :-(
Replied 06 May 2013 07:26:07
06 May 2013 07:26:07 Patrick Woldberg replied:
Try using the ASP.NET component of the Smart Image Processor, it is included and doesn't need extra components to be installed.
Replied 06 May 2013 07:34:44
06 May 2013 07:34:44 Nicolas Jene replied:
Thanks, I will try again. Problem is, that I never got this component working on any server ;-) But I will give it a try ;-)
Replied 10 May 2013 06:26:43
10 May 2013 06:26:43 Nicolas Jene replied:
Ok, I found the problem. It was AspJPEG who caused the problem. There is a new version (2.7) available that fixes the problem. Thanks Patrick for your idea of testing another image resize component!

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