Smart Image Processor ASP 2 Support Product Page

How do I turn off transparency in generated GIF files?

Reported 06 Jun 2013 16:19:49
have this problem
06 Jun 2013 16:19:49 Ian Webb posted:
When SIP ASP generates GIF files, any black pixels become transparent. Is there any way of stopping this?


Replied 07 Jun 2013 10:39:02
07 Jun 2013 10:39:02 Miroslav Zografski replied:
Hello Ian,

See to what colour the Matte setting is set in SIP.

Replied 07 Jun 2013 12:52:46
07 Jun 2013 12:52:46 Ian Webb replied:
Miro has reported the problem to the developer and will update this thread when it gets fixed.

If anyone else finds these unexpected transparencies a problem, could you add to this post so that the developers can see how much of a problem it is please?
Replied 13 Aug 2013 08:17:36
13 Aug 2013 08:17:36 arron lee replied:
Once I was a greenhand on image processing and I was asked to creat a transparency background for the images, I used to change the color of the background into white.
But now you can refer to some GIF processing tool to help you with your work. Remember to choose one whose way of its processing is simple and fast. Check its free trial package if possible. I hope you success. Good luck.

Best regards,

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