3D ImageFlow Gallery Support Product Page

3D gallery and Adv. PopUp bundle problems

Asked 22 Nov 2010 02:15:09
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22 Nov 2010 02:15:09 Jonas Fornander posted:
I just bought 3D gallery and Advance PopUp Layer bundle. Both extensions installed correctly but I don't think it's working as it should.

1. In the gallery the title and description is in metallic blue color and will not change regardless of what I set the colors to.

2. When I tell the gallery to resize the images, the extensions crashes and removes the whole gallery and generates the following error:
"While executing onClick in dmxImageFlow.htm the following Javascript error occurred:
At line 576 of file C:\Program Files\Adobe\Adobe DW CS4\Configuration\shared\DMXZone\dmx3DImageFlowLib.js. dom has no properties"

3. When I try to load a whole folder with images, no images shows up and it tells me that nothing is found. I have to load each images one at a time.

4. There is no icon for the Advanced PopUp Layer in the DMX tab. Should there be or how do I invoke it?

Replies

Replied 22 Nov 2010 10:47:34
22 Nov 2010 10:47:34 Miroslav Zografski replied:
Hello Jonas,

Please, provide information on your DW and OS versions. Also clarify is it about 3D Image Flow Gallery or for 3D Photo Wall.

About Advanced Layer Pop-up - check the manual on the product page - www.dmxzone.com/go?12769

Regards,

Replied 22 Nov 2010 21:07:03
22 Nov 2010 21:07:03 Jonas Fornander replied:
I'm using DWCS4 on W7.
The 3D is the 3D Image Flow gallery. It was bought as a bundle with Advanced PopUp Layers.
Replied 30 Nov 2010 13:11:26
30 Nov 2010 13:11:26 Miroslav Zografski replied:
Hello Jonas,

Please, reinstall the 3D Flow Gallery according to the sequence shown in following FAQ : www.dmxzone.com/go?17354

Also, please,note that the SWF files are commonly cached from the browser and you need to clean your cache in order to see the changes in the Gallery.

Regards,

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