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Not a problem

I had a user submitting me an issue on Windows.

Reported 03 Apr 2012 07:38:47
has this problem
03 Apr 2012 07:38:47 Alex Crousset posted:
Ever had this?

Hi guys;

You have been doing a great job with the site, I would like it grows and get better everyday so, that's why I send u this little report of a little bug.

I tried to upload a new profile picture when I was registering, but when the app opens the window to pick it, something happens that it doesn't fetch the thumbs for the pictures.

Please see following screenshot:


Replied 03 Apr 2012 07:43:26
03 Apr 2012 07:43:26 Vulcho Vulev replied:
Hello Steven.

Can you tell your user to try to clear the browser cache and try again ? Also can you tell him to provide a little bit more detailed information about the browser version.

Best regards : Vulcho.

P.s. Your site is looking great
Replied 03 Apr 2012 07:56:45
03 Apr 2012 07:56:45 Alex Crousset replied:
Forgot this: This was on Windows 7 ultimate, Firefox 11.
Replied 03 Apr 2012 08:00:38
03 Apr 2012 08:00:38 Alex Crousset replied:
And THX for the good words on the site!

Site is using at least 4 to 5 DMX extensions!
Soon coming with Google directions!

Had great support all over the dev process so THX again!
You, Miro...
Replied 03 Apr 2012 10:31:09
03 Apr 2012 10:31:09 Teodor Kuduschiev replied:
Hello Steven,

Unfortunately this window is not a part of our extension - it is a browser window, so there must be a problem with the browser on this machine.
Replied 04 Apr 2012 00:51:04
04 Apr 2012 00:51:04 Alex Crousset replied:
I think so 2 now.
By following up with the client it was all ok the next day.

Thank you and this ticket can be close!

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