Advanced Tooltips Support Product Page

Extension keeps asking to be installed and rejects the serial number.

Asked 25 Jul 2012 03:16:21
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25 Jul 2012 03:16:21 christine Weald posted:
Have advanced tooltips extension. Manage extensions shows version 1.0.9 is installed.
On opening Dreamweaver I am prompted to install this. I try but the serial number gets rejected (even though I've cut and pasted it from the MyProducts list. I have to abort the installation.
When I try to use it though, this does not show.

I reinstalled it manually keeping the newer already installed components. Reload Dreamweaver - no message but still can't find it.


Replied 25 Jul 2012 05:58:49
25 Jul 2012 05:58:49 Teodor Kuduschiev replied:
Hello chrisine,

Please use the serial number provided for your yearly extensions subscription.

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