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Tool Tips box does not show, was OK

Reported 16 Jul 2014 12:22:29
has this problem
16 Jul 2014 12:22:29 Keith Mears posted:
This extension was working fine but now the tool tips box has stopped showing, it still shows the text but no box. Any advice welcome



Replied 16 Jul 2014 16:03:07
16 Jul 2014 16:03:07 Teodor Kuduschiev replied:
Hello Keith,
A link to your page will help us find the problem
Replied 16 Jul 2014 16:36:05
16 Jul 2014 16:36:05 Keith Mears replied:

The link below will take you to a log in page, an incorrect email address or password bring up the tool box when clicking the log in button. Difficult to see as the text is there but not the box, you will see it mixed in with the text below the log in button.

Thanks for the support

Replied 16 Jul 2014 17:05:20
16 Jul 2014 17:05:20 Teodor Kuduschiev replied:
Hm.. there should be some old file left on your server. Please change this line in the head tags:
window.stylesFolderName = 'styles';
window.stylesFolderName = 'Styles';
This will fix your issue.
Replied 16 Jul 2014 17:24:48
16 Jul 2014 17:24:48 Keith Mears replied:
Hi Teodor

Yes, that has worked but I am confused how this change has happened, some files where the tool tips is being used were good and few not so it does not make complete sense to me.

Thanks for you help.


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