Universal Data Exporter ASP Support Product Page

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Export to Excel - Windows 7 - Resolved

Reported 15 Sep 2010 14:05:41
has this problem
15 Sep 2010 14:05:41 Michelle Pasquale posted:
I have been using the Data Exporter with no problem, until I started using a computer with Windows 7. The recordset exports, but when I try to open the file, I get an error message saying that Excel found unreadable content. This is happening with all exported files. I have tried using Excel 2007 and 2010.

Please help!


Replied 18 Nov 2010 07:00:50
18 Nov 2010 07:00:50 Michelle Pasquale replied:
Has anyone looked into this yet? Apparently, it has something to do with the Export to Excel code not being up-to-date for Windows 7. All of our customers who have upgraded to Windows 7 are not able to open their online reports when they export to Excel.

This is becoming a huge problem as one of the main selling point for our program is that you can export the reports to Excel.

Any help would be greatly appreciated.
Replied 18 Nov 2010 11:06:00
18 Nov 2010 11:06:00 Naya Brandt replied:
I have also discovered this problem. Please help!!!!
Replied 22 Nov 2010 11:23:13
22 Nov 2010 11:23:13 Teodor Kuduschiev replied:

We've checked these problems and a new update of Universal Data Exporter is on its way.
We are going to release it in a few days.
Replied 23 Nov 2010 23:34:29
23 Nov 2010 23:34:29 Michelle Pasquale replied:
Thank you!

So far it seems to be working.

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