Animated Thumbnail Gallery Support Product Page
  Not a problem 
 Can't get the animated tng to work.
 Reported  13 Jan 2010  23:03:04 
  1 
     has   this problem  
  13 Jan 2010  23:03:04 Les Crowley posted: 
 I've installed the extension... uninstalled the extension... cleared the cache... reinstalled the extension (repeated twice) and while the wizard shows it's there and working... the actual page does not work other than display the thumbnails and when clicked on... goes to a page containing only the image.The gallery is dynamic and pulling from the db.
It's not a matter of moving the include files to the live server because this is on a local server where the include files already are.
I also have DMX Lightbox and have uninstalled / cleared cache ect with that just in case it was part of the problem.
Not sure what to try next.
Edited by - Les Crowley on 14 Jan 2010 00:10:30
Replies
 Replied 14 Jan 2010  09:39:20 
   14 Jan 2010  09:39:20 Teodor Kuduschiev replied: 
  Hello Les,
Could you please check if the following line exists in the head tag of your page:
 
  Could you please check if the following line exists in the head tag of your page:
<script language="javascript" type="text/javascript" src="dmx/dmx.core.js"></script>
 Replied 14 Jan 2010  16:32:40 
   14 Jan 2010  16:32:40 Les Crowley replied: 
  Just checked and that line is not in the head... what's odd is when I add it... it's being removed when I save it. 
   Replied 14 Jan 2010  16:35:07 
   14 Jan 2010  16:35:07 Teodor Kuduschiev replied: 
  Does the Animated Thumbnail Gallery work correctly now? 
   Replied 14 Jan 2010  16:37:31 
   14 Jan 2010  16:37:31 Les Crowley replied: 
  No. As I said... when I try to add that line and save the page... that line is being removed.
It only happens with that line.. I just added other script tags to that area and they're there and fine.
Is there something in that include that's causing it to do this?
  It only happens with that line.. I just added other script tags to that area and they're there and fine.
Is there something in that include that's causing it to do this?
Edited by - Les Crowley on 14 Jan 2010 16:42:24
 Replied 14 Jan 2010  16:48:32 
   14 Jan 2010  16:48:32 Teodor Kuduschiev replied: 
  Have you ever received the following message? If it appears, please click on the "cancel" button
 
  
  Replied 14 Jan 2010  17:09:47 
   14 Jan 2010  17:09:47 Les Crowley replied: 
  Just tried it on a new page.
When I apply the atg that line is in the head. The moment I save the page... that line is being removed. There has to be something in that include file that's not right.
I'm really need to get this working... I have a large client project where this functionality is needed and I can't finish it until I get this working correctly.
Any help on this is appreciated.
  When I apply the atg that line is in the head. The moment I save the page... that line is being removed. There has to be something in that include file that's not right.
I'm really need to get this working... I have a large client project where this functionality is needed and I can't finish it until I get this working correctly.
Any help on this is appreciated.
 Replied 14 Jan 2010  19:57:33 
   14 Jan 2010  19:57:33 George Petrov replied: 
  Hi Les,
You problems has being resolved by our Live Support.
We will make sure it is included in the next update of the DMXzone Lightbox
Greetings,
George
 
  You problems has being resolved by our Live Support.
We will make sure it is included in the next update of the DMXzone Lightbox
Greetings,
George
 Replied 29 Jan 2010  19:02:38 
   29 Jan 2010  19:02:38 Andreas Eschen replied: 
  Hello,
I think I have a similar problem.
I want to use ATG in a intranet (no web server) to explain details.
If I create a "Gallery" with one image, I get only a switch to the large image, no animated effects.
The LIVE-Editor works, but not the page.
Please help.
Best regards,
Andreas
  I think I have a similar problem.
I want to use ATG in a intranet (no web server) to explain details.
If I create a "Gallery" with one image, I get only a switch to the large image, no animated effects.
The LIVE-Editor works, but not the page.
Please help.
Best regards,
Andreas
 Replied 30 Jan 2010  02:34:59 
   30 Jan 2010  02:34:59 Andreas Eschen replied: 
  Hello,
user error - wrong uploading.
Now it works.
br
Andreas
  user error - wrong uploading.
Now it works.
br
Andreas
 Replied 30 Jan 2010  12:32:48 
   30 Jan 2010  12:32:48 Patrick Julicher replied: 
  Hi Andreas,
Thanks for the feedback. Good luck!
Kind regards, Patrick
  Thanks for the feedback. Good luck!
Kind regards, Patrick
 Replied 31 Jan 2010  01:40:48 
   31 Jan 2010  01:40:48 Vince Baker replied: 
  Hi,
I too am having the issue that the code is not included (<script language="javascript" type="text/javascript" src="dmx/dmx.core.js"></script>
 but when I copy it and try to save the code disappears...
The answer was not given in this posting, can you please let me know what the solution is as I cannot get ATG to work.
  I too am having the issue that the code is not included (<script language="javascript" type="text/javascript" src="dmx/dmx.core.js"></script>
The answer was not given in this posting, can you please let me know what the solution is as I cannot get ATG to work.
Edited by - Vince Baker on 31 Jan 2010 01:41:14
 Replied 24 Mar 2010  20:14:20 
   24 Mar 2010  20:14:20 Andreas Eschen replied: 
  Hello,
I have the same problem as mentioned above.
I cannot add:
<script language="javascript" type="text/javascript" src="dmx/dmx.core.js"></script>
The also mentioned Lightbox popup appears and I cannot save the code.
Do I have to deinstall the lightbox extension?
Please help!
  I have the same problem as mentioned above.
I cannot add:
<script language="javascript" type="text/javascript" src="dmx/dmx.core.js"></script>
The also mentioned Lightbox popup appears and I cannot save the code.
Do I have to deinstall the lightbox extension?
Please help!
 Replied 24 Mar 2010  20:23:24 
   24 Mar 2010  20:23:24 Andreas Eschen replied: 
  Okay, 
I deinstalled the Lightbox extension.
Now It works.
Please give an update of the Lightbox extension.
Thanks in advance!
Andreas
  I deinstalled the Lightbox extension.
Now It works.
Please give an update of the Lightbox extension.
Thanks in advance!
Andreas
 Replied 24 Mar 2010  20:39:52 
   24 Mar 2010  20:39:52 Andreas Eschen replied: 
  Hello,
annother question.
Is it possible to minimize the borders of the thumbnail, maybe to none or 1px. I want the samllest thumbnail, which is possible - like the examples by the HIGHSLIDE.COM.
- no graphic outline -
br
Andreas
 
  annother question.
Is it possible to minimize the borders of the thumbnail, maybe to none or 1px. I want the samllest thumbnail, which is possible - like the examples by the HIGHSLIDE.COM.
- no graphic outline -
br
Andreas
 Replied 25 Mar 2010  10:30:36 
   25 Mar 2010  10:30:36 Miroslav Zografski replied: 
  Hello Andreas, 
in ATG UI(aka Live Editor) in style tab you can set border to none in Normal and Hover State.
Regards,
  in ATG UI(aka Live Editor) in style tab you can set border to none in Normal and Hover State.
Regards,
 Replied 06 Aug 2010  17:43:30 
   06 Aug 2010  17:43:30 Andreas Eschen replied: 
  atg does nor work from a subdirectory.
If i try to run atg from a subdirectory, I do not get any animated effect.
If i do the same in the root directory, the animation works.
Thanks in advance.
Regards
Andreas Eschen
  If i try to run atg from a subdirectory, I do not get any animated effect.
If i do the same in the root directory, the animation works.
Thanks in advance.
Regards
Andreas Eschen
 Replied 20 Aug 2010  11:30:06 
   20 Aug 2010  11:30:06 Teodor Kuduschiev replied: 
  Hello Andreas,
Could you please send me a link to the problem page?
 
  Could you please send me a link to the problem page?
 Replied 29 Aug 2010  13:44:29 
   29 Aug 2010  13:44:29 Andreas Eschen replied: 
  Hello Teodor,
that is not possible, because the error only appears in a local SUBDIRECTORY, but not in the local ROOT DIRECTORY.
Could you please try it by yourself and keep me informed.
Best regards,
Andreas
  that is not possible, because the error only appears in a local SUBDIRECTORY, but not in the local ROOT DIRECTORY.
Could you please try it by yourself and keep me informed.
Best regards,
Andreas
 Replied 30 Aug 2010  13:26:15 
   30 Aug 2010  13:26:15 Miroslav Zografski replied: 
  Hello Andreas, 
We had this checked and if the file containing the ATG is in sub-folder of the root it is working just fine. Please, provide a detailed information on your Site set up in Dreamweaver.
Regards,
  We had this checked and if the file containing the ATG is in sub-folder of the root it is working just fine. Please, provide a detailed information on your Site set up in Dreamweaver.
Regards,
 Replied 01 Sep 2010  13:40:49 
   01 Sep 2010  13:40:49 Andreas Eschen replied: 
  Hello Miroslav,
as follows my code on an intranet drive:
browser link: file:///W:/atg_root.html
This code works. [
]
=======================================================
Now the subdirectory:
browser link: file:///W:/sub/atg_sub.html
Not working: only a blue frame around the image.[V]
Regards,
Andreas
 
  as follows my code on an intranet drive:
browser link: file:///W:/atg_root.html
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>atg root</title>
<link rel="stylesheet" type="text/css" href="dmx/widgets/ThumbnailGallery/style/thumbnail_gallery.css" />
<script type="text/javascript" src="ScriptLibrary/jquery-latest.pack.js"></script>
<script type="text/javascript" src="dmx/dmx.core.js"></script>
<script type="text/javascript" src="dmx/widgets/ThumbnailGallery/thumbnail_gallery.js"></script>
</head>
<body>
<p>Das ist ein Test</p>
<p> </p>
<div id="dmxGenId_1" class="IndexGallery"> <a href="images/heit_250.jpg"><img src="images/thumbs/heit_250.jpg" /></a></div>
<script language="JavaScript" type="text/javascript">
/*<![CDATA[DMXzone Thumbnail Gallery*/
jQuery('#dmxGenId_1').thumbnailGallery({});
/*DMXzone Thumbnail Gallery]]>*/
</script>
</body>
</html>
This code works. [
=======================================================
Now the subdirectory:
browser link: file:///W:/sub/atg_sub.html
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
<title>atg root</title>
<link rel="stylesheet" type="text/css" href="../dmx/widgets/ThumbnailGallery/style/thumbnail_gallery.css" />
<script type="text/javascript" src="../ScriptLibrary/jquery-latest.pack.js"></script>
<script type="text/javascript" src="../dmx/dmx.core.js"></script>
<script type="text/javascript" src="../dmx/widgets/ThumbnailGallery/thumbnail_gallery.js"></script>
</head>
<body>
<p>Das ist ein Test</p>
<p> </p>
<div id="dmxGenId_1" class="IndexGallery"> <a href="../images/heit_250.jpg"><img src="../images/thumbs/heit_250.jpg" /></a></div>
<script language="JavaScript" type="text/javascript">
/*<![CDATA[DMXzone Thumbnail Gallery*/
jQuery('#dmxGenId_1').thumbnailGallery({});
/*DMXzone Thumbnail Gallery]]>*/
</script>
</body>
</html>
Not working: only a blue frame around the image.[V]
Regards,
Andreas
 Replied 01 Sep 2010  14:14:50 
   01 Sep 2010  14:14:50 Andreas Eschen replied: 
  Hello Miroslav,
I always tested my example in the Firefox. (Sorry).
If I use the IE, the subsite works - browser link:
W:\sub\atg_sub.html
That is diffrent from the FF. Is it possible to configurate the FF like the IE.
regards,
Andreas
  I always tested my example in the Firefox. (Sorry).
If I use the IE, the subsite works - browser link:
W:\sub\atg_sub.html
That is diffrent from the FF. Is it possible to configurate the FF like the IE.
regards,
Andreas
 Replied 01 Sep 2010  15:51:13 
   Replied 20 Apr 2011  16:31:51 
   20 Apr 2011  16:31:51 Beth Watson replied: 
  I am having similar trouble, tried uninstalling, clearing cache, reinstalling, adding that line of code to my header and I am still getting a dialogue box that says "loading" and hangs until I cancel. Any additional advice? On my pages where I already have it installed and it is working online, it does this same box when I try to edit the options. 
  



