Online Page Editor Add-on Support Product Page

Save button disabled

Reported 04 Mar 2013 20:36:38
have this problem
04 Mar 2013 20:36:38 Tim Dittmer posted:
I have searched the forum and could only find older posts relating to the Save button.

After I log in and make some changes the Save icon is still grayed out. I need to click in the editor area to enable it.

Your videos suggest the Save icon is enabled as soon as you start typing but that is not the case on my end. I get the same result in IE and Firefox.



Replied 04 Mar 2013 22:21:36
04 Mar 2013 22:21:36 Robin Schafer replied:

I brought this incident to the team too. I was told it was going to the development team. That was three weeks ago.
Replied 05 Mar 2013 09:30:25
05 Mar 2013 09:30:25 Teodor Kuduschiev replied:
Hello Tim,

Can you please send me a link to your page to:
Replied 12 Apr 2013 19:48:10
12 Apr 2013 19:48:10 Bill Citrine replied:
Has this been fixed?
Replied 15 Apr 2013 09:09:56
15 Apr 2013 09:09:56 Vulcho Vulev replied:
Hello Bill.

Can you provide me with link to your page? If you don't want to post your credentials public, here is my e-mail:

Replied 15 Apr 2013 09:25:39
15 Apr 2013 09:25:39 Bill Citrine replied:
Hi Vulcho,

Yes, here's the link to the problem page:

I'm using the standard login details - ctrl+shift+2
Login: admin / pass

This isn't a major problem to be honest. Basically, all that happens is during and after typing into the editor the save button remains greyed out. You need to mouse-click anywhere in the editor window to be bring it into focus.

Thanks Vulcho, Bill
Replied 15 Apr 2013 12:22:24
15 Apr 2013 12:22:24 Tim Dittmer replied:
I Vulcho, I hope you can fix this glitch soon. I am surprised you cannot duplicate it on your end since many people seem to be having this issue.
Replied 15 Apr 2013 14:27:08
15 Apr 2013 14:27:08 Vulcho Vulev replied:
Hello all.

When adding the advanced html editor 3 settings , can you make sure that the the checkbox "Focus On Page Load" is selected under "General" Tab of the Advanced HTML Editor 3 settings ?
Also when typing your text and you add end to your sentence through full stop you should be able to save.

Replied 15 Apr 2013 15:16:37
15 Apr 2013 15:16:37 Bill Citrine replied:
Thanks Vulcho
Replied 19 Jun 2013 15:39:46
19 Jun 2013 15:39:46 Tim Dittmer replied:
Hello Vulcho, I have not tested your solution since you posted it and had just assumed it would work. Unfortunately it does not. I added an image to a blank region but the Save button would not enable. I had to add text for the button to become active and then delete the text so I could have just the image display.

Is an update available to fix this? The Save button should become active as soon as something is changed in the editable region but it does not

Replied 24 Jun 2013 02:31:04
24 Jun 2013 02:31:04 Nick Priest replied:
Mine doesn't save either. The box under general is checked. I have found that if you click on another area after you edit then it will ask you to save. It sure would be nice if the save and other tool bar buttons would work. I can align text or do much of anything...bummer.
Replied 24 Jun 2013 18:55:26
24 Jun 2013 18:55:26 Tim Dittmer replied:
As a work-around I ask my clients to click on the Source button twice to enable the Save button. I promote user friendly sites to clients and telling them an important feature is not working properly is not something I want to do.

Since I am not the only person with this issue I hope DMX finds a solutions soon.

Replied 24 Jun 2013 20:35:24
24 Jun 2013 20:35:24 Nick Priest replied:
Thanks Tim!

Reply to this topic