Picasa Gallery Add-on Support Product Page

In progress

I'm unable to add this extension even though I have the add on editor etc

Reported 18 Jul 2013 04:13:28
have this problem
18 Jul 2013 04:13:28 Alan Goldsbro posted:
I'm unable to add this extension even though I have the add on editor etc. It keeps asking for a serial number which i don't have as it's free. I can't see it anywhere in my extensions manager so i'm unable to remove it or verify it, so I'm stuck with it asking to be verified each time I log onto DW CC.


Replied 18 Jul 2013 07:33:05
18 Jul 2013 07:33:05 Miroslav Zografski replied:
Hello Alan,

Which version (number) of the extension you are trying to install?

Replied 18 Jul 2013 08:16:54
18 Jul 2013 08:16:54 Alan Goldsbro replied:
Using version 1.3.1. Just downloaded it again and retried. but still asks for serial number.
Replied 18 Jul 2013 08:22:06
18 Jul 2013 08:22:06 Teodor Kuduschiev replied:
Can you please attach a screenshot of the window asking you for the serial number?
Replied 18 Jul 2013 08:48:25
18 Jul 2013 08:48:25 Alan Goldsbro replied:
How do I attach the image?
Replied 18 Jul 2013 08:50:36
18 Jul 2013 08:50:36 Teodor Kuduschiev replied:
You can put the link here in the forum or send the image to:
Replied 29 Jul 2013 17:56:42
29 Jul 2013 17:56:42 Alan Goldsbro replied:
Hi, any update on this?

Reply to this topic