DMXzone reCAPTCHA Support Product Page

Answered

Clear info fields

Asked 01 Dec 2011 01:28:44
1
has this question
01 Dec 2011 01:28:44 manuel pinto posted:
I noticed that on the video demo (and on my particular form)that if we try to insert a record with a wrong recaptcha code inserted all the form fields become empty. I already try all the procedures to retain the info from fields with no success. I select the form element, in the property inspector, click the lightning bolt next to initial value, expand the validated entries group and select the corresponding binding.
With this reCAPTCHA this procedure don't result. I build my form with formbuilder from webassist. With a form build with formdesigner from dmxzone everything is ok. Is there a solution for this?
Edited by - manuel pinto on 01 Dec 2011  01:31:41

Edited by - manuel pinto on 01 Dec 2011  02:19:12

Edited by - manuel pinto on 01 Dec 2011  02:20:17

Official Answer

Replied 04 Jan 2012 09:45:01
That is how the reCaptcha is supposed to work, it is not a bug in the product.

Replies

Replied 01 Dec 2011 09:57:00
01 Dec 2011 09:57:00 Teodor Kuduschiev replied:
Hello Manuel,

Can you please describe your problem a little more detailed?
The form does not get submitted, when the captcha text is wrong, is that right?
Replied 01 Dec 2011 13:26:14
01 Dec 2011 13:26:14 manuel pinto replied:
Hello. When i insert information on the form fields and then i try to submit with a wrong captcha all the information disapears and i have to insert again the information. Please, here is a test link: www.viaviti.net/teste.php
Replied 01 Dec 2011 14:20:47
01 Dec 2011 14:20:47 phil vouers replied:
did you try changing the form action to self instead of /test.php
Also I found webassist extensions don't play well with dmxzone extensions, try a plain you build form
Replied 05 Dec 2011 09:49:11
05 Dec 2011 09:49:11 Teodor Kuduschiev replied:
Hello Manuel,

The link you provided appears to be wrong. Can you please make sure it is online?
Replied 05 Dec 2011 14:55:00
05 Dec 2011 14:55:00 Roger Watkins replied:
Hi

I'm having a similar issue to Manuel and I've tried setting the <form action="self"> and I end up with an HTTP 404 Not Found error.

What syntax should I be using to return a failed reCAPTCHA validation back to the form WITH THE ORIGINAL ENTRIES STILL INTACT?
Replied 05 Dec 2011 15:40:51
05 Dec 2011 15:40:51 manuel pinto replied:
Sorry, i've removed it. Now it's there: www.viaviti.net/teste.php
Replied 17 Dec 2011 14:54:44
17 Dec 2011 14:54:44 Bruce Symons replied:
I am having the same problem and would like an answer please.

How about some good documentation for this extension. Don't recommend the video it is so basic and doesnt really address any of the necessary points.

i.e. redirection, not clearing fields, resizing recaptcha, form action etc etc.
Replied 19 Dec 2011 09:05:07
19 Dec 2011 09:05:07 Teodor Kuduschiev replied:
Hello Bruce,

Can you please be a little more detailed?
All you need to do is described here: www.dmxzone.com/go?19400
Replied 20 Dec 2011 13:44:40
20 Dec 2011 13:44:40 Bruce Symons replied:
Hi ,

My problem is exactly the same as Manuel's

"When i insert information on the form fields and then i try to submit with a wrong captcha all the information disapears and i have to insert again the information"

Here is my link www.guidedpath.com.au/contact.php - try it and you will see the problem

Regards

Bruce
Replied 04 Jan 2012 09:45:01
04 Jan 2012 09:45:01 Teodor Kuduschiev replied:
That is how the reCaptcha is supposed to work, it is not a bug in the product.
Replied 04 Jan 2012 11:37:07
04 Jan 2012 11:37:07 Bruce Symons replied:
......then it is useless to me - some forms I make have many text fields so can you imagine the frustration that my client will feel when she takes the time to fill out the questions etc only to find she needs to do it again because she miss read/typed the cpatcha !!!

I think you guys did not really think this thru when you designed this extension. I have since found one from one of your competitors that works and has a way for it not lose its info.

How do I go about getting a refund for my purchase?
Replied 06 Feb 2012 06:14:35
06 Feb 2012 06:14:35 reinhardt ellis replied:
Hi Bruce....

If your form make sure the method is is post...

eg...

<form action="<?php echo $editFormAction; ?>" method="post" enctype="multipart/form-data" name="form1" id="form1">


Then in the fields say your textfield put.
Make sure in the value you have the following..
When the form submits the captcha and the code is wrong then your client does not need to fill in all the fields again.....

<input name="TEXTFIELDNAME" type="text" id="TEXTFIELDNAME" value="<?php echo $_POST["TEXTFIELDNAME"]; ?>" size="50" />


I hope this helps....

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