Facebook Fan Page Support Product Page


width of fan page is differnt once uploaded to Facebook and is too narrow

Reported 03 Jul 2012 06:02:21
has this problem
03 Jul 2012 06:02:21 charlene walker posted:
width of fan page is differnt once uploaded to Facebook and is too narrow. Can the DMX css can't be edited? this is in the new version of FB, if not how can I fix. it looks fine in the test area but once loaded into FB is too narrow.


Replied 03 Jul 2012 06:15:51
03 Jul 2012 06:15:51 Teodor Kuduschiev replied:

Please provide a link to your page.
Replied 03 Jul 2012 06:23:18
03 Jul 2012 06:23:18 charlene walker replied:
Replied 03 Jul 2012 06:24:31
03 Jul 2012 06:24:31 Teodor Kuduschiev replied:
Unfortunately no app/tab is loading when clicking on your link.
Replied 03 Jul 2012 06:34:01
03 Jul 2012 06:34:01 charlene walker replied:
once loggged into FB click on the red Welcome tab
Replied 03 Jul 2012 06:46:07
03 Jul 2012 06:46:07 Teodor Kuduschiev replied:
It seems to me you have not published the tab on your page, that is what i see:

Replied 03 Jul 2012 06:48:11
03 Jul 2012 06:48:11 Daryl Toogood replied:
Charlene, I cant see a tab either.

Photos, Notes 2, Likes are visable but nothing red
Replied 03 Jul 2012 06:51:22
03 Jul 2012 06:51:22 charlene walker replied:
let me double check. I can see it when I log on as another 'friend'

I followed your video so I am not sure why its not showing
Replied 03 Jul 2012 07:19:01
03 Jul 2012 07:19:01 charlene walker replied:
I have followed the video, I can't work out why you can't see it.
Replied 03 Jul 2012 08:03:16
03 Jul 2012 08:03:16 charlene walker replied:

I decided to delete the app and then reapply it.

When I went to the ADD PAGE TAB page and clciked on the link to the app which is above the choose page box, it took me to

with error:

Not Found
The requested document was not found on this server.

Web Server at securepayonline.com.au

but I have the Page Tab info on the app page correct as in the video which is



I have also put these URLS in the canvas URL
Replied 03 Jul 2012 10:55:19
03 Jul 2012 10:55:19 Teodor Kuduschiev replied:

I see you have managed to show the tab on your FB page - it is working now.
Replied 04 Jul 2012 02:39:11
04 Jul 2012 02:39:11 charlene walker replied:
thnks, but is the actual fan gate page showing when you click on the tab as the client said the page was blank
Replied 04 Jul 2012 06:54:27
04 Jul 2012 06:54:27 Teodor Kuduschiev replied:

Everything is showing okay: i47.tinypic.com/bgbmrs.png
Replied 04 Jul 2012 07:26:26
04 Jul 2012 07:26:26 charlene walker replied:
thanks for all your help, I really appreciate it and your quick response!

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