Advanced Open Window 3 Support Product Page

Username and or Password Not Valid

Posted 14 years ago
1
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14 years ago Kevin Hayes posted:
After a PC refresh and move to Win7, I am trying to reinstall my Advamced Open Window and get the Username and or Password are invalid. I am using the username and password that allows me access to this site and my account. Any help in resolving this would be appreicated.

Replies

Replied 14 years ago
14 years ago Teodor Kuduschiev replied:
Hello Kevin,

Looks like you are providing wrong login details when you are installing the extension. Please double check the details you are entering and also check your CAPS lock button.
Replied 14 years ago
14 years ago Kevin Hayes replied:
No caps locks on, no number locks on, and using the same log in credentials that I am asked to use here. Hence my confusion on being able to activate it.

Is the license tied to an older username/password combination?

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