HTML5 3D Flipping Gallery Support Product Page

Under investigation

Does not work on my 3d flipping gallery

Reported 10 Mar 2014 12:50:20
has this problem
10 Mar 2014 12:50:20 Chris Green posted:
Serial no does not work, please help.



Replied 10 Mar 2014 12:56:53
10 Mar 2014 12:56:53 Teodor Kuduschiev replied:
Hello Chris,
Please be a little more detailed? are there any error messages? Please try restarting your DW also.
Please do not provide your serial number to public places like the support forum.
Replied 11 Mar 2014 00:22:26
11 Mar 2014 00:22:26 Chris Green replied:
A popup says invalid serial number. That is all
Replied 11 Mar 2014 10:10:20
11 Mar 2014 10:10:20 Teodor Kuduschiev replied:
The serial number in your account is working just fine. Please make sure you are copy-pasting it correctly. Please also make sure you are using for the HTML5 3D Flipping Gallery installation and not for any other product..
Replied 11 Mar 2014 13:07:41
11 Mar 2014 13:07:41 Chris Green replied:
SORRY. The HTML5 Flipping Gallery Template was on my system. I reloaded the HTML5 Flipping Gallery and the serial no worked fine. Now I cannot find the template!

Thank you
Replied 11 Mar 2014 13:50:06
11 Mar 2014 13:50:06 Teodor Kuduschiev replied:
The template is located under: Insert > DMXzone Templates
Replied 12 Mar 2014 06:36:39
12 Mar 2014 06:36:39 Chris Green replied:
I am very sorry to be so needy. I cannot find this.
Replied 12 Mar 2014 09:31:14
12 Mar 2014 09:31:14 Teodor Kuduschiev replied:
Hi Chris,
I am not sure what exactly you can and what you can't find?
The templates are located in the Top menu named: Insert > DMXzone Templates.
The extensions are located in the Insert Bar (Window > Insert)

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