Universal Responsive Bootstrap Template Support Product Page
Under investigation
Template reports missing extension that is installed and working
Reported 11 years ago
12
have this problem
11 years ago Cain Goettelman posted:
When trying to insert the template it says the the HTML 5 Image Enhancer extension is not installed. I have removed both the HTML 5 Image Enhancer extension and the template. Closed DW and restarted the computer. I then installed HTML5 Image Enhancer and then installed the Template. I start DW. After trying to open another file I am prompted to enter the registration number and account credentials to install both the HTML 5 Image Enhancer and Template. I then quite DW and then restart.When I attempt to insert the template again into a new page I get the same error message. HTML5 Image Enhancer Extension is missing.
Replies
Replied 11 years ago
11 years ago Teodor Kuduschiev replied:
Hello Cain,
Can you provide a little more details about your OS and DW version?
Can you provide a little more details about your OS and DW version?
Replied 11 years ago
11 years ago Yvonne Toelle replied:
Hello, i have this Problem too.
I installed the extensions with serials and registration keys, no problems, but when i try to insert the Universal Bootstrap Template to an new site project, the error message says "This design template requires the "HTML5 Image Enhancer", although it is installed.
So i can`t open the Universal bootstrap template. Please help.
Windows 8
CS6 12.2
I installed the extensions with serials and registration keys, no problems, but when i try to insert the Universal Bootstrap Template to an new site project, the error message says "This design template requires the "HTML5 Image Enhancer", although it is installed.
So i can`t open the Universal bootstrap template. Please help.
Windows 8
CS6 12.2
Replied 11 years ago
11 years ago Willi Schneider replied:
Hi
I have a similar error message saying, that the extension (template) cannot be installed because a Stylesheet from Sliding Billboard in
".../configuration/temp/UniversalBootstrapTemplate/shared/DMXzone/Templates/UniversalBootstrapTemplate/Styles/dmxSlidingBillboard/apple_inspired_light/apple_inspired_light.css"
is in use.
See screenshot:
Sorry, forgot to say:
WIN XP PRO SP3
DW CS5
I have a similar error message saying, that the extension (template) cannot be installed because a Stylesheet from Sliding Billboard in
".../configuration/temp/UniversalBootstrapTemplate/shared/DMXzone/Templates/UniversalBootstrapTemplate/Styles/dmxSlidingBillboard/apple_inspired_light/apple_inspired_light.css"
is in use.
See screenshot:

Sorry, forgot to say:
WIN XP PRO SP3
DW CS5
Replied 11 years ago
11 years ago Cain Goettelman replied:
I replied via my Iphone this morning but I don't see the reply here so I am reposting.
I am using Mac OXS 10.8.3 and DW CS6
I am using Mac OXS 10.8.3 and DW CS6
Replied 10 years ago
10 years ago Danny Mitchell replied:
I have reported the problem with templates a number of times and still no joy on fixing it, not a single template I have purchased or downloaded free will install.
I know and you know I have virtually every PHP extension you offer, can you fix this please, particularly on the two templates I purchased, I'm starting to get annoyed now.
Look forward to a fix.
Regards
D
I know and you know I have virtually every PHP extension you offer, can you fix this please, particularly on the two templates I purchased, I'm starting to get annoyed now.
Look forward to a fix.
Regards
D
Replied 10 years ago
10 years ago p k replied:
I have this issue as well and i'm using ....
Adobe Dreamweaver CS6
Adobe Dreamweaver CS6