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Answered

No records appearing all query items seem ok

Asked 10 Jan 2018 00:33:08
1
has this question
10 Jan 2018 00:33:08 Gary Roddy posted:
Hi
I can connect, create a query etc.
I can see the column fileds within the query

When I add a repeat region or even one record field nothing appears.

Any ideas
The file which is lined to a very small database at the moment - but trust me it is bigger!!
ontotheweb.co.uk/Secondlist.php

I am pulling my hair out as it seems so simple

Thanks
G

Replies

Replied 10 Jan 2018 08:04:44
10 Jan 2018 08:04:44 Teodor Kuduschiev replied:
Hi Gary,
I see an error returned from yоur server:

<b>Fatal error</b>:  main(): Failed opening required '/home/ontothew/public_html/dmxConnectLib/portable-utf8.php' (include_path='.:/usr/local/php70/pear') in <b>/home/ontothew/public_html/dmxConnectLib/dmxConnect.php</b> on line <b>101</b><br />


What version of PHP are you using?
Replied 10 Jan 2018 08:19:52
10 Jan 2018 08:19:52 Gary Roddy replied:
Hi Thanks for coming back

I am using PHP Version 7.0.27 when I run phpinfo but when I look at PHPADMIN on the right hand side it says PHP version: 5.6.30

Confused or what?

Replied 10 Jan 2018 08:48:37
10 Jan 2018 08:48:37 Teodor Kuduschiev replied:
For some reason this required folder /usr/local/php70/pear is not on your server / not in the location it is supposed to be.
Can you make sure your site configuration is properly set up and PHP7 is running?
Replied 10 Jan 2018 09:15:28
10 Jan 2018 09:15:28 Gary Roddy replied:
Thanks
I will investigate with the hosting company
Replied 10 Jan 2018 11:52:51
10 Jan 2018 11:52:51 Gary Roddy replied:
Thanks

I have asked the hosting company to resolve this
Replied 10 Jan 2018 12:00:01
10 Jan 2018 12:00:01 Gary Roddy replied:
They have come back with this :

The issue is that your account resides in a chrooted environment and there is no access to the /usr/local/php70/pear folder since it's a shared server. There's also no way for us to install any PEAR extension as this functionality is disabled on our shared servers.

Any suggestions on where I can host my site(s)

Replied 10 Jan 2018 12:12:27
10 Jan 2018 12:12:27 Teodor Kuduschiev replied:
Can you please check if this file is on the server: /dmxConnectLib/portable-utf8.php
I can't seem to find it there. Make sure to manually upload the whole dmxConnectLib folder.
Replied 10 Jan 2018 12:15:50
10 Jan 2018 12:15:50 Gary Roddy replied:
actually they came back and asked why you need access to that directory/folder
Replied 10 Jan 2018 12:17:14
10 Jan 2018 12:17:14 Teodor Kuduschiev replied:
Can you please check if this file is on the server: /dmxConnectLib/portable-utf8.php
I can't seem to find it there. Make sure to manually upload the whole dmxConnectLib folder.
Replied 10 Jan 2018 12:23:06
10 Jan 2018 12:23:06 Gary Roddy replied:
Copying now
Thanks
Replied 10 Jan 2018 12:27:40
10 Jan 2018 12:27:40 Teodor Kuduschiev replied:
Actually it was not the /usr/local/php70/pear realated to the previous one, but the missing php file.. Okay there is another error now - Internal server error 500. Please enable the debug option in server connect so i can see the exact error: www.dmxzone.com/go/32354/debugging-problems-in-dmxzone-server-connect/
Replied 10 Jan 2018 12:39:31
10 Jan 2018 12:39:31 Gary Roddy replied:
Will do
My computer has also cashed so I will take a few minutes
G

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