DMXzone Lightbox 2 Support Product Page

In progress

Cant edit the light box

Reported 9 years ago
1
has this problem
9 years ago Bruce Symons posted:
Can install the light box but cant edit or create a preset. Have CC215.0 7714 build on a Mac and I have deleted the MacFileCack several times and reinstalled several times as well using your EM - seems you had this problem a few versions ago

This make this extension useless to me so I would like a fix please.

Replies

Replied 9 years ago
9 years ago Bruce Symons replied:
Would appreciate some help please !!!
Replied 9 years ago
9 years ago Teodor Kuduschiev replied:
Hello,
This will be fixed in the next update of the extension.
Replied 9 years ago
9 years ago Bruce Symons replied:
When is this going to happen?
Replied 9 years ago
9 years ago Teodor Kuduschiev replied:
Hello,
I do not have an exact update date. Stay tuned for more news soon.
Replied 9 years ago
9 years ago Bruce Symons replied:
can i have an idea please - 1 week - 1 month ???? I have a project due soon and I need Light box for it so if you cant fix this soon I will have to go elsewhere - I don't have time to stay tuned for more news.
Replied 9 years ago
9 years ago Teodor Kuduschiev replied:
As i explained - i do not have an exact update date yet.
The issue with editing lightbox presets on Mac OS has been added to the update list for the extension and as soon as the update is ready, you will be notified.
The rest of the lightbox extension functions properly, so you could just use one of the presets and update it when we update the extension ...
Replied 9 years ago
9 years ago Bruce Symons replied:
The reason I want to be able to edit the thing is because the presets don't suit the design that we are currently building and that my client requires otherwise I would not be too concerned - I need to change colours and remove the link to DMXZone so to tell me to use the presets as they are mate is a joke!

If you cant give me any indication of a very broad time frame it suggests to me that you have not really prioritised this so I will maybe make other arrangements from here on

Thanks as always for your help.
Replied 9 years ago
9 years ago Bruce Symons replied:
Just got the latest news letter form you guys showcasing all the new releases - well that is all well and good but how about making the old stuff work properly like fixing this extension so it works correctly - still waiting for a fix on this and or the promised update to this extension.

So what is happening?
Replied 9 years ago
9 years ago Teodor Kuduschiev replied:
Hello Bruce,
As soon as the update is ready and released you will be notified by email.
Replied 9 years ago
9 years ago Bruce Symons replied:
yes you have already said that ! I have lost faith Teodor - sorry
Replied 9 years ago
9 years ago Teodor Kuduschiev replied:
I am locking this topic for now.
Replied 9 years ago
9 years ago Teodor Kuduschiev replied:
Hello,

I've sent you a fixed version of DMXzone Lightbox 2, which will be released later this month. It improves the preset editor on Mac OS.
Please install it using DMXzone Extension Manager.
This reply was removed on 4/30/2024 12:33:13 PM.
See the changelog

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