DMXzone Lightbox 2 Support Product Page

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lightbox 2 - no editable presets

9 years ago thomas strmiska posted:
hi!
in lightbox 2 you aren´t able to edit own presets. what´s the problem?
i use mac osx 10.10.5 and DW cc2015

thank you
regards
s

Replies

Replied 9 years ago
9 years ago Bruce Symons replied:
Hi Thomas,

I too have this issue and have posted here about it but no response from any one at DMXzone. Have you had any luck with this. Have they helped you?
Replied 9 years ago
9 years ago thomas strmiska replied:
hi!
no answer to me since 2 weeks. i´m not able to create my own preset.
normally dmx-support is very reliable. i´ll post second time.
Replied 9 years ago
9 years ago Bruce Symons replied:
I have also emailed George and Teodore direct with no answer either - have had answering issues in the past with support but they have usually come good in a short time but this is getting way ridiculous
Replied 9 years ago
9 years ago Teodor Kuduschiev replied:
Hello all,
This will be fixed in the next update of the extension.
Replied 9 years ago
9 years ago thomas strmiska replied:
thank you!
Replied 9 years ago
9 years ago Teodor Kuduschiev replied:
Hello all,

I've sent you a fixed version of DMXzone Lightbox 2, which will be released later this month. It improves the preset editor on Mac OS.
Please install it using DMXzone Extension Manager.
Replied 9 years ago
9 years ago Brad Lawryk replied:
Thanks Teodor,

Seems to have installed no problem on Mac with El Capitan. I'll try it out later to see if it is fixed.
Replied 9 years ago
9 years ago Teodor Kuduschiev replied:
Hi all,

After a long investigation we found that there is a bug in MAC OS 10.10.5, which blocks such dialog windows to be clicked in Dreamweaver. Apple fixed this bug in MAC OS 10.11.1 El Capitan, so please make sure to update to the latest version and the problems with editing Lightbox Presets will be solved.

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