DMXzone Calendar 3 Support Product Page

Solved

The serial number provided is invalid!

Reported 18 Feb 2015 20:05:01
3
have this problem
18 Feb 2015 20:05:01 Howard Black posted:
I've tried all the usual cut/paste tricks, and it's still invalid. The number I'm using is 7DD6D5C6-5030-43E7-A9F2-6B332E9BB096. Please send me the correct one!

Howard Black

Replies

Replied 18 Feb 2015 20:23:32
18 Feb 2015 20:23:32 Teodor Kuduschiev replied:
Hi Howard,
The serial number in your profile seems to be okay. Please try installing the extension using the DMXzone Extension Manager.
Replied 18 Feb 2015 22:19:08
18 Feb 2015 22:19:08 Howard Black replied:
I always do it that way, Teodor, but I'd just installed the update you guys advertised, and it's not installing correctly. It seems to go through the installation, but when I execute the program, I get this in a window:
+++++++++++++++++++++++++++++++++++++++++++++++++++
Uncaught node.js Error

Error: err >= 0
at exports._errnoException (util.js:676:20)
at ChildProcess.spawn (child_process.js:973:11)
at exports.spawn (child_process.js:753:9)
at Registry.get (C:\Users\HB\AppData\Local\Temp\nw209492_13639\node_modules\winreg\lib\registry.js:336:14)
at eval (C:\Users\HB\AppData\Local\Temp\nw209492_13639\lib\dreamweaver.js:167:11)
at eval (fs.js:258:14)
at Object.eval [as oncomplete] (fs.js:97:15)
+++++++++++++++++++++++++++++++++++++++++++++++++++

I re-downloaded the app, uninstalled the old one, and re-installed the Ext. Mgr., but got the same result in trying to execute it. Any ideas? Thanks!

Howard
Replied 19 Feb 2015 09:01:47
19 Feb 2015 09:01:47 Teodor Kuduschiev replied:
Hi Howard,
There was a small last-minute packaging bug. We've already fixed it, the installation should be fine now both in DMXzone Extension Manager and in Adobe Extension Manager.
Replied 19 Feb 2015 14:00:55
19 Feb 2015 14:00:55 Howard Black replied:
Hi Teodor -

I downloaded a fresh copy of the installer, and got the identical result as before. Same node.js error msg. What's happening?
Replied 19 Feb 2015 14:46:46
19 Feb 2015 14:46:46 Teodor Kuduschiev replied:
Did you try restarting the Extension Manager?
The extension (mxp) is now fixed, and no longer generates such errors.
Replied 20 Feb 2015 04:19:59
20 Feb 2015 04:19:59 Howard Black replied:
Why do you think the Adobe ext. mgr. won't accept the serial no.?
Replied 20 Feb 2015 09:17:58
20 Feb 2015 09:17:58 Teodor Kuduschiev replied:
Hi Howard,
With the latest version of the MXP file uploaded to our server, the problems in both DMXzone EM and Adobe EM are fixed!
Replied 03 Sep 2015 18:47:20
03 Sep 2015 18:47:20 Blake Scruggs replied:
Nope, they are not fixed. Or I am having the same problem. Invalid serial #. I have done all of the above. Very frustrating! CS6 mxp
Replied 03 Sep 2015 18:54:14
03 Sep 2015 18:54:14 Blake Scruggs replied:
Even tried the zxp. Nadda. Can you just email me something that works. I am in the middle of building a Form. Which is why I bought this and other extensions. Thanks. Blake
Replied 03 Sep 2015 19:07:00
03 Sep 2015 19:07:00 Blake Scruggs replied:
Ok. Uninstalling/Reinstalling and using your Ex Manager seems to have worked.

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