HTML5 Slideshow 2 Support Product Page

Under investigation

JavaScript Error when inserting HTML5 Slideshow 2

Reported 06 Mar 2015 13:45:12
have this problem
06 Mar 2015 13:45:12 William Andrews posted:
When trying to insert the HTML5 Slideshow into a page I get a JavaScript errror.dmxResizer2.batchImageResize has no properties.


Replied 10 Mar 2015 20:13:42
10 Mar 2015 20:13:42 Gilbert Cosme Jr. replied:
I am following the manual and I don't see the page that contains the bootstrap 3 container. How do I start with that page? This could be our issue.

How to do it
1. Our page contains a Bootstrap 3 container. Inside the container we want to place the HTML5
Slideshow 2. Click inside the container (1) and from the insert panel (2) select HTML5 Slideshow 2 (3).
Replied 10 Mar 2015 20:55:10
10 Mar 2015 20:55:10 Teodor Kuduschiev replied:
Hi William,
Please reinstall the extension using dmxzone extension manager - this will fix your issue.
Hi Gilbert, it does not matter if you are using the bootstrap framework or not. This can be ANY container/div on your page, it is just an example.
Replied 10 Mar 2015 21:03:14
10 Mar 2015 21:03:14 Gilbert Cosme Jr. replied:
I have a bootstrap page, I am in the image resizer section and when I specify the source options and image resize options, I then click OK and I get the dmxResizer2.htm javascript error at line 384 of dmxResizer2.js. I cant get pass this error.
Replied 10 Mar 2015 21:04:12
10 Mar 2015 21:04:12 Gilbert Cosme Jr. replied:
I have also re-installed the dmxzone extension manager and all of the extensions i have purchased.
Replied 11 Mar 2015 08:55:18
11 Mar 2015 08:55:18 Teodor Kuduschiev replied:
Hi Gilbert,
If you see such an error message, then you've installed the HTML5 Slideshow 2 using ADOBE Extension Manager.
Please just reinstall it using DMXzone Extension Manager.
Replied 11 Mar 2015 13:12:04
11 Mar 2015 13:12:04 Gilbert Cosme Jr. replied:
I am using the DMX Zone Extension Manager....
Replied 11 Mar 2015 13:20:10
11 Mar 2015 13:20:10 Teodor Kuduschiev replied:
Okay then, please close your DW, reinstall the slideshow and restart your DW.
Replied 11 Mar 2015 13:27:58
11 Mar 2015 13:27:58 Gilbert Cosme Jr. replied:
Same issue. Ugh. I have a project due today and I was hoping to use this cool tool to deploy it.
Replied 11 Mar 2015 13:30:40
11 Mar 2015 13:30:40 Teodor Kuduschiev replied:
What version of Dreamweaver are you using and what is your OS? Please send a screenshot of the error message to
Replied 11 Mar 2015 13:30:48
11 Mar 2015 13:30:48 Gilbert Cosme Jr. replied:
The error:
C:\Users\...AppData\Roaming\Adobe\DreamweaverCS6\en_US\Configuration\Shared\DMXZone\DMX\Components\UI\ImageResizer2\dmxResizer2.js... dmxResizer2.batchImageResize has no properties.
Replied 11 Mar 2015 13:31:51
11 Mar 2015 13:31:51 Gilbert Cosme Jr. replied:
Adobe Dreamweaver CS6
version 12 build 5805
Replied 11 Mar 2015 14:43:42
11 Mar 2015 14:43:42 Gilbert Cosme Jr. replied:
Any update on this?
Replied 11 Mar 2015 14:46:14
11 Mar 2015 14:46:14 Teodor Kuduschiev replied:
Unfortunately we cannot recreate this error on our machines. We've tested this extension once again on CS6 and it works just fine.
We recommend a fresh clean install of your DW, until you reinstall it, you can turn the resize option off.
Replied 11 Mar 2015 15:07:42
11 Mar 2015 15:07:42 Gilbert Cosme Jr. replied:
how do you turn the resize off? If I do one image or a whole folder the image resize is required, plus defeats the point of responsive, no?
Replied 11 Mar 2015 15:11:25
11 Mar 2015 15:11:25 Teodor Kuduschiev replied:
Well, the resize images option is just valid when importing the images into the slideshow... it has nothing to do with the reponsiveness. You can turn it of by unchecking it:
Replied 11 Mar 2015 21:09:58
11 Mar 2015 21:09:58 Gilbert Cosme Jr. replied:
I did not meet my deadline and quite frankly unhappy with the first experience in using this product. I am still hopeful that I can figure out the issues because I want to move our company to do more HTML 5 based slideshows. Remaining patient.
Replied 12 Mar 2015 20:25:32
12 Mar 2015 20:25:32 Gilbert Cosme Jr. replied:
Reinstalled DW CS6 and still getting the same error.
Replied 16 Mar 2015 23:37:38
16 Mar 2015 23:37:38 Gilbert Cosme Jr. replied:
Any chance I can try DMXzone Nivo Slider 3 instead of this extension? I want to see if its my CS6 and permissions on my pc versus a slider that is using the DMXzone Resizer 2.
Replied 17 Mar 2015 09:10:12
17 Mar 2015 09:10:12 Teodor Kuduschiev replied:
Hello Gilbert,
We do not provide any trial versions of our products.
Both HTML5 Slideshow 2 and DMXzone Nivo Slider 3 have already been tested and confirmed to be working fine on CS6.
Replied 13 Nov 2015 17:21:17
13 Nov 2015 17:21:17 douglas Burrell replied:
It's been 8 months and we still do not have a resolution to this problem. I am seriously disappointed, That I've wasted $44 on an extension that does not work and that is apparently not being supported.
Replied 16 Nov 2015 09:06:50
16 Nov 2015 09:06:50 Teodor Kuduschiev replied:
Hello Douglas,
This error has been fixed more than 8 months ago.
If you see this message, then you did not install the extension, using the DMXzone Extension Manager. Please only use DMXzone Extension Manager in order to install your extensions. Not only Adobe discontinued support of Adobe EM, but it is full of bugs.

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