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I got this error: Not Authorized...

Reported 06 May 2015 22:20:26
1
has this problem
06 May 2015 22:20:26 Andres Gonzalez Michaca posted:
"Extension Manager
You are not authorized to install this extension"

Replies

Replied 07 May 2015 07:31:50
07 May 2015 07:31:50 Teodor Kuduschiev replied:
Hello Andres,
Did you try restarting the Extension Manager?
Replied 07 May 2015 09:28:28
07 May 2015 09:28:28 Andres Gonzalez Michaca replied:
Hello Teodor, yes I did, even I logout and login again and got the same error.
Replied 07 May 2015 09:39:03
07 May 2015 09:39:03 Teodor Kuduschiev replied:
Please explain step by step what exactly are you doing and when the error appears?
Replied 07 May 2015 09:46:43
07 May 2015 09:46:43 Andres Gonzalez Michaca replied:
I bought extension yesterday and appears on my purchased extension on extension manager so :

1. Click to download
2. Extension download
3. Got the error

Please see the pics on this link: www.dropbox.com/sh/idh9ptjbted6o5c/AAAcHpe3UtrggWt5zoDhjgija?dl=0
Replied 07 May 2015 09:51:02
07 May 2015 09:51:02 Teodor Kuduschiev replied:
Please try using the reset database button: prntscr.com/72hr0h
Replied 07 May 2015 10:16:24
07 May 2015 10:16:24 Andres Gonzalez Michaca replied:
No, I have the same result.

I've reset the database, close and open the extension manager, reset again, and got the same error.

I have the same problem in my iMac and MacBook Pro as well.
Replied 07 May 2015 11:57:49
07 May 2015 11:57:49 Teodor Kuduschiev replied:
Please try again, all should be fine now
Replied 07 May 2015 16:15:31
07 May 2015 16:15:31 Andres Gonzalez Michaca replied:
Yes now is working!

Thank You!

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