Sliding PayPal Shopping Cart 2 Support Product Page

Not a problem

Problems with V1 now I have to buy a new version?

Reported 14 Oct 2015 08:42:25
1
has this problem
14 Oct 2015 08:42:25 Les IsOnline posted:
Im wondering how you can take out V2 and Ive got bugs in version 1 now I have to upgrade and pay more for something that doesnt function properly from day 1 ?

Replies

Replied 14 Oct 2015 15:09:22
14 Oct 2015 15:09:22 Teodor Kuduschiev replied:
Hello Les,
Could you please explain what exactly "doesnt function properly from day 1" ?
Replied 14 Oct 2015 16:05:49
14 Oct 2015 16:05:49 Les IsOnline replied:
Hi Teodor,
I've got to say I don't know if its translation but you have became incredibly rude to be with your comments but I will answer..
In the options section the Buttons do not work and neither do they save, if you have to go back in and change any of the options or prices you have to start from scratch each time, When I came to the support for this the last time Miro informed me there was no fix for this at the moment but the team were working on it.....

I don't know if this has been addressed but to me this is not what Id call working.
Replied 14 Oct 2015 17:14:49
14 Oct 2015 17:14:49 Teodor Kuduschiev replied:
I am still not quite sure which buttons are you referring to?
There are Form fields under the Options tab and there are another form fields under the Option Prices tab.
Which part exactly was not working in v1?
Replied 14 Oct 2015 17:28:16
14 Oct 2015 17:28:16 Les IsOnline replied:
Here is a screen shot of what I get canine-creations.co.uk/cart1.jpg

As well as this when I install the Extension I have to copy in a file called dmxSlidingCart.jss that was sent to me also by Miro because otherwise paypal crashes as there is a bug that generated too many numbers after the decimal point this was a new bug but a bug all the same and is still a problem to my version 1
Replied 15 Oct 2015 08:26:40
15 Oct 2015 08:26:40 Teodor Kuduschiev replied:
Hi Les,
Both of the issues ARE fixed in v2.
It has been rewritten, so it fully supports DW CC2015 and HTML5 Data Bindings.
Replied 15 Oct 2015 08:30:27
15 Oct 2015 08:30:27 Les IsOnline replied:
Yea and this is my Issue, they should work in Version 1 but yet Ive to buy yet another version to get what I should of had in version 1, Ive bought over 40 of your extensions I should get an upgrade for free for this functions NOT Working for me...
Replied 15 Oct 2015 09:06:00
15 Oct 2015 09:06:00 Teodor Kuduschiev replied:
Unfortunately, as i already explained, this extension was fully rewritten so the upgrade is not free. There's actually an upgrade price for v1 owners.
Replied 15 Oct 2015 09:08:02
15 Oct 2015 09:08:02 Les IsOnline replied:
That's shocking... Tell me how I use my version 1 if I need to add options so that what I paid for fully functions then?
Replied 15 Oct 2015 09:28:08
15 Oct 2015 09:28:08 Teodor Kuduschiev replied:
v1 does not support DW CC2015, as Dreamweaver guys changed a lot there, so the old UI of the extensions does not function there. If you'd like to use it, you need an older version of DW.
Replied 15 Oct 2015 09:43:54
15 Oct 2015 09:43:54 Les IsOnline replied:
So I paid for an extension I cant use now and not that long ago? Do you wonder why I'm annoyed.... This is not how to treat loyal customers who have been with you for many years now...

Where do I get DW CS6 nowadays I pay Adobe monthly and have the latest software always so what now do I do with my worthless version 1
Replied 15 Oct 2015 09:52:41
15 Oct 2015 09:52:41 Teodor Kuduschiev replied:
When we release the extensions about 2 years ago, there were no issues with the DW integration.
With the release of CC2015 things changed. That's why there is a new version, which had to be rewritten in order to support it.
And as i see you purchased this extension on 09/04/2013, which is more than 2 years ago, it has been working just fine until now. It's not that you've just purchased it ...
If you are not happy with the upgrade policy, please contact the owner of the company:
Replied 15 Oct 2015 10:39:47
15 Oct 2015 10:39:47 Les IsOnline replied:
I will indeed contact George because how do I make any updates to any of my sites that use this extension ?
Replied 15 Oct 2015 10:41:14
15 Oct 2015 10:41:14 Les IsOnline replied:
What about the issue with numbers after the decimal point crashing the PayPal section this has nothing to do with version 2015. ?
Replied 15 Oct 2015 10:44:31
15 Oct 2015 10:44:31 Les IsOnline replied:
The issue with the data bindings is not new either this has been this way for some time also so blaming adobes version 2015 is not right.
Replied 15 Oct 2015 11:06:59
15 Oct 2015 11:06:59 Teodor Kuduschiev replied:
As I already explained in my previous post BOTH of the issues - buttons AND decimals problem have been fixed in the latest version of the extension.
Replied 15 Oct 2015 12:16:33
15 Oct 2015 12:16:33 Les IsOnline replied:
OK I've emailed George on this and posted him a link to this thread, lets hope he see's what I'm saying.
Replied 24 Oct 2015 09:30:06
24 Oct 2015 09:30:06 Les IsOnline replied:
So far George has chosen not to reply to my email.

So I guess I'm to take it that if any of my customers want me to update what I already made with version 1 I cant do it is that correct?

How can this be fair or right and proper, I have an extension and because adobe did some kind of update I cant use it so tough on me im forced to pay out more even though I already paid out?

At very least I should still be able to use what Ive already paid for and not have an extension I cant use.

After the length of time ive been a DMX supporter and bought 40 extensions I feel this is very poor support and to be ignored is bad form.
Replied 30 Oct 2015 07:53:42
30 Oct 2015 07:53:42 Teodor Kuduschiev replied:
Hello Les,
Sites created with v1 can be edited and updated using v2.
When editing the site using Sliding Paypal Shopping Cart 2, it gets the settings from v1, that has already been applied on this page.
Replied 31 Oct 2015 08:52:56
31 Oct 2015 08:52:56 Les IsOnline replied:
Hi,
Lubov has replied to me on Georges behalf, and I appreciate the upgrade to version 2
Many Thanks
Les

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