DMXzone Mailer Support Product Page

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Keep getting error messages while sending

Reported 9 years ago
2
have this problem
9 years ago Dik Hendriks posted:
I' am trying to get the DMXzone mailer to work but keep getting 500 (Internal Server Errors).
I use the smtp-settings from my mailbox. Is it possible i need special permissions to send mails from a page on the server?

Replies

Replied 9 years ago
9 years ago Teodor Kuduschiev replied:
Hello Dik,
Please check the following tutorial: www.dmxzone.com/go/32354/debugging-problems-in-dmxzone-server-connect/
And provide the detailed error message returned by your server.
Replied 9 years ago
9 years ago Dik Hendriks replied:
Thanx, solved the problem... had to use the standard port (25) instead of the port i use for my mailboxes and also disable SSL.
Replied 9 years ago
9 years ago Teodor Kuduschiev replied:
I'm happy to hear you solved the issue
Replied 9 years ago
9 years ago Herve de Brabandère 7ok sprl replied:
Hello,
i had same kind of problem.
Teodor ask me to contact my hosting company support. So i did.
Solution for me was to use another smtp : smtpauthweb.galacsys.net instead of smtp.galacsys.net used for mailboxes. Port 587 and NO ssl
I hope this helps somone
Replied 9 years ago
9 years ago Teodor Kuduschiev replied:
Yes, that is right.

You should get the SMTP info from your hosting provider, and this is different for different companies and accounts
Replied 8 years ago
8 years ago Greta Garberini replied:
A similar question:
I usually use SMTP with login / password port 587 and StartTLS to avoid getting blacklisted on Amti-SPAM engines round the world.
I would like to use the SSL encryption but this ALWAYS throws an internal server error (500). Is there a way to use StartTLS at least? Unchecking the SSL checkbox makes it work but as mentioned I'd prefer some safety here, since the server supports it. (This I checked and tested extensively)
Any a solution on this would be really helpful
Replied 1 years ago
1 years ago Zoey Addison replied:
As a tech support specialist, resolving error messages during sending is crucial. Check network real estate hdr photo editing services connectivity, recipient details, and email settings for accuracy. Clear caches and update software to troubleshoot. If issues persist, consult with service providers or IT support for comprehensive solutions. Effective problem-solving ensures smooth communication flow without interruptions.

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