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Clear reCaptcha 2 validation message on form reset

Asked 07 Apr 2018 12:54:07
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has this question
07 Apr 2018 12:54:07 David Woolley posted:
I successfully setup a form to email using DMX Mailer.
I set a dynamic event in App Connect to reset the form on successful submission, but it does not clear the reCaptcha 2 validation message : "Recaptcha check failed", if one does NOT tick the reCaptcha box the first time round. Submit the form again in the same session, tick the reCaptcha box, but the validation error message is sticky.
The form reset on success should clear the reCaptcha checkbox as well, not so?

Is there a fix for this?
Sorry quite hard to explain ...

Replies

Replied 09 Oct 2018 13:21:38
09 Oct 2018 13:21:38 David Woolley replied:
Revisiting this question above - how does one clear the reCaptcha checkbox when resetting the form?
The Server Connect action has the reCaptcha Validate step above the Setup Mailer step.
If a user resubmits the form while on the same page, the form is NOT emailed again, but the green Responsive Notify on success still shows, so the user thinks the form submission has gone through.
Replied 22 Apr 2024 06:52:01
22 Apr 2024 06:52:01 Zoey Addison replied:
Clear reCaptcha 2 validation messages on form reset can streamline user experience. Through JavaScript, reset product photo editing service functions can target reCaptcha elements, clearing error states and prompting users to re-verify without confusion. This ensures seamless form interactions, enhancing usability and reducing friction in web applications.

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