DMXzone Data Exporter Support Product Page


Switch extensions

Asked 15 Aug 2016 23:35:02
has this question
15 Aug 2016 23:35:02 Brian Cook posted:
Last Friday I purchased the data exporter extension. The showcase showed an export to a data grid, and the data grid is really what I wanted. After installing, I found that the exporter doesn't include the data grid (although that wasn't mentioned in your showcase) Since the data grid is really what I wanted, can we remove the data exporter extensions from my purchased extensions and replace it with the data grid (the price is the same I believe)? I have no need for the data exporter, and only purchased it because I thought the data grid was an included element of it.

Please help if possible. I don't want to have thrown away $75.00 CA on something I don't need



Replied 16 Aug 2016 18:34:29
16 Aug 2016 18:34:29 Brian Cook replied:
Just noticed....the extension I meant to download is called the dynamic table generator (and not data grid). That's the correct extension name that I had wanted to purchase. I'm only asking for an exchange, and although the dynamic table generator is less expensive, I'm not asking for any refund. Just a swap out between the extension I mistakenly purchased (data exporter) and the one I meant to purchase (dynamic table generator)

Replied 17 Aug 2016 08:05:03
17 Aug 2016 08:05:03 Teodor Kuduschiev replied:
Hello Brian,
The showcase shows a table containing dynamic data, created with the dynamic table generator. The export function exports what is displayed in the grid.
The Bootstrap 3 Dynamic Table Generator costs $68.00 and it requires DMXzone Bootstrap 3 extension in order to work in your DW:
The DMXzone Data Exporter extension is $11 cheaper so exchange is not possible.

We can refund you this purchase, just let us know when you purchase the proper extensions.
Replied 17 Aug 2016 15:16:49
17 Aug 2016 15:16:49 Brian Cook replied:
I'll purchase it next week. Con't know why I thought it was cheaper. though - my brain must be broken. Should I use this thread to let you know when I purchase it?
Replied 17 Aug 2016 16:03:36
17 Aug 2016 16:03:36 Brian Cook replied:
Last post. I just noticed that I don't have bootstrap 3 (I have the original, but not 3) looks like I'll have to end up getting a subscription shortly, when I can guarantee that I can afford it properly each month. Oh well.....lesson learned I guess. Thanks for taking this into consideration though. I should pay better attention next time. Great extensions, and easy to use.
Replied 18 Aug 2016 07:02:20
18 Aug 2016 07:02:20 Teodor Kuduschiev replied:
Hi Brian,
Your order has been refunded.
Replied 18 Aug 2016 15:24:12
18 Aug 2016 15:24:12 Brian Cook replied:
Hi Teodor

I appreciate that very much. I didn't expect a refund. The mistake was completely my fault and this is a very pleasant surprise. Just boosts my faith in you guys!! I'll pick up a new subscription as soon as I can.

Will stick by you guys as long as I'm still plugging away at this stuff!!!

Reply to this topic