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Won't Insert Records

Reported 27 May 2017 19:13:29
1
has this problem
27 May 2017 19:13:29 Bobby Edgar posted:
I am fairly sure I'm following the instructions and videos, but my page is not inserting the records using App Connect and Server Connect.

Can you please take a peak at my page and help me out? This is driving me crazy!

Replies

Replied 28 May 2017 08:34:04
28 May 2017 08:34:04 Teodor Kuduschiev replied:
Hello Bobby,
How is that form supposed to be submitted? I do not see a submit button there.
Replied 28 May 2017 15:12:40
28 May 2017 15:12:40 Bobby Edgar replied:
The submit button shows when the values of the last 2 selects equal 'Yes'
Replied 29 May 2017 07:14:39
29 May 2017 07:14:39 Teodor Kuduschiev replied:
Hi Bobby,
Despite the fact i see old data bindings code left on your page the action runs fine. There is no error response from your server. Can you send your action file to so i can check what have you defined in it?
Replied 29 May 2017 07:27:09
29 May 2017 07:27:09 Bobby Edgar replied:
No problem. I have attached the file as an email.

-Bobby
Replied 29 May 2017 07:35:15
29 May 2017 07:35:15 Teodor Kuduschiev replied:
Hi Bobby,
I do not see an insert record step in your action file. Can you double check you added it and saved your action file?
Replied 29 May 2017 08:56:20
29 May 2017 08:56:20 Bobby Edgar replied:
It is in there.

The form works when I use Live in Dreamweaver just fine, but not on the remote server.

What the heck is the problem? I've spent a ton of money on these extensions, but I'm not happy with them.
Replied 29 May 2017 09:35:08
29 May 2017 09:35:08 Teodor Kuduschiev replied:
I explained what is the problem on this page - insert step is missing from the action file you sent. Are you sure it is the same as the one uploaded on the server?
Replied 29 May 2017 09:49:07
29 May 2017 09:49:07 Teodor Kuduschiev replied:
Please zip and send the whole dmxConnect/api folder to so i can check all of the related files.
Replied 29 May 2017 17:41:37
29 May 2017 17:41:37 Bobby Edgar replied:
I've emailed it to you.
Replied 30 May 2017 06:35:43
30 May 2017 06:35:43 Teodor Kuduschiev replied:
Hi Bobby,
The action file i see in the zip i sent is totally different than the one you sent me in your last email. Which of the two action files is actually running on your server?
Please enable all of the output options for your inserts and make sure to manually upload everything on your server, so i can debug ...
Replied 30 May 2017 19:15:56
30 May 2017 19:15:56 Bobby Edgar replied:
I made a few changes to the form, so the action file changed a bit. However...it still is not working on the server. Only in Live View through Dreamweaver.

I went into the file manager through GoDaddy and removed all of the files from the server and re-uploaded them using "put" in Dreamweaver, but it's still not working. I have no problems in any other way except for App Connect. This is extremely frustrating.

Here's the link to test.

-Bobby

Replied 31 May 2017 06:23:42
31 May 2017 06:23:42 Teodor Kuduschiev replied:
Hi Bobby,
I see that it inserts records in the claim_webpage step - can you please check your database?
From what i see in the output of the action: I just inserted the record with IDs 94 an 95. It also creates all the folders required.
The only issue i see is that it does not seem to insert any data with the new_user step, and as there are many fields there some of them must be causing an issue.
In order to be able to test that locally i will need the ftp access to this site, please send this to our support email so i can inspect your page line by line.

I understand your frustration, but we have thousands of users which are using app connect + server connect in their CMS systems for inserting and updating records, without a single issue, so there must be something on your page which is wrong. Connecting to your ftp will be the easiest way to find what is wrong on this page.
Replied 31 May 2017 07:48:09
31 May 2017 07:48:09 Bobby Edgar replied:
I really do appreciate it.

I've sent you an email with the FTP information.

-Bobby

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