DMXzone App Connect Support Product Page

Solved

With the new version there are only problems:

Reported 27 Oct 2020 07:56:43
1
has this problem
27 Oct 2020 07:56:43 Sascha Böhm posted:

With the new version there are only problems:

I don't see any server action in APP
DMX ServerFormatter brings error messages

See link

When is an update coming?


photos.app.goo.gl/TeUFoZsgc3SefqdSA


BS Sascha

Replies

Replied 27 Oct 2020 08:36:23
27 Oct 2020 08:36:23 Teodor Kuduschiev replied:
Hello,
I am not sure i understand the problems you are showing with these screenshots? Can you please explain each problem more detailed?

The issue with missing server actions in the server action picker dialog will be fixed in the upcoming update, tomorrow as we already explained in the other topic.
Replied 27 Oct 2020 09:38:30
27 Oct 2020 09:38:30 Sascha Böhm replied:
[img][/img]

When I click Format on Server Connect (magic wand) I get this error message

[img][/img]
Replied 27 Oct 2020 09:46:35
27 Oct 2020 09:46:35 Sascha Böhm replied:
it would be nice to have the option of downgrading the extensions if they don't work.

It's like playing the lottery every time after an update ...
Replied 27 Oct 2020 09:59:41
27 Oct 2020 09:59:41 Teodor Kuduschiev replied:
QuoteWhen I click Format on Server Connect (magic wand) I get this error message


What error message do you get exactly?



Quoteit would be nice to have the option of downgrading the extensions if they don't work.
It's like playing the lottery every time after an update ...

I'm sorry but i can't agree with that. It's software and sometimes it's possible to have bugs, but as you can see we fix these almost immediately.
Replied 27 Oct 2020 15:49:02
27 Oct 2020 15:49:02 Sascha Böhm replied:
I have attached the error message as a picture
Replied 27 Oct 2020 15:53:31
27 Oct 2020 15:53:31 Sascha Böhm replied:
The Error_message:

"
You don't have the "DMXzone Server Data Formatter" Extension

It is required if you want to do server data formatting

"


I can't code today because of this bug! Bug is ok, but do I need a downgrade function
Replied 27 Oct 2020 16:00:09
27 Oct 2020 16:00:09 Teodor Kuduschiev replied:
Well the error message simply explains that you have NOT installed the Server Data Formatter extension in your Dreamweaver!
Open DMXzone Extension Manager, select your DW version and install it.
Replied 27 Oct 2020 16:32:23
27 Oct 2020 16:32:23 Sascha Böhm replied:
I Have installet on my dreamwaever version!!!!!


photos.app.goo.gl/Kvjc8Ki12azBYaEt9
Replied 27 Oct 2020 16:49:56
27 Oct 2020 16:49:56 Teodor Kuduschiev replied:
Please try reinstalling it - remove it from the installed tab and then install it again.
I tested this in CC2021 and it works perfectly fine.
Replied 27 Oct 2020 21:04:27
27 Oct 2020 21:04:27 Sascha Böhm replied:
I have reinstalling....the same problem :-((((
Replied 28 Oct 2020 07:39:12
28 Oct 2020 07:39:12 Teodor Kuduschiev replied:
Ok i think i see the problem. It's just not the latest version for the data formatter available on our website yet.
I have sent you a link to the email you are registered with, so please follow it, download the zxp and drag & drop it inside the extension manager in order to install it. This will fix your issue.

Sorry for the troubles!
Replied 28 Oct 2020 07:54:38
28 Oct 2020 07:54:38 Sascha Böhm replied:
Hello Teodor,

Thanks for sending the file. Now it's working ....
Replied 30 Oct 2020 16:46:42
30 Oct 2020 16:46:42 Sascha Böhm replied:
Hi Teodor,

"The issue with missing server actions in the server action picker dialog will be fixed in the upcoming update, tomorrow as we already explained in the other topic. "

When is the update coming?

BR Sascha
Replied 02 Nov 2020 10:31:12
02 Nov 2020 10:31:12 Teodor Kuduschiev replied:
Server Connect and Server Data Formatter have been updated and the issues reported have been fixed.

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