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plank GUI panels

Reported 28 Oct 2020 12:58:17
has this problem
28 Oct 2020 12:58:17 dougie coulter posted:
Hi, just loaded up DW CC 2017 for the first time in ages to do some reparation. I did a quick check with extension manager and allowed it to update as necessary. I'm now looking at blank GUI panels. I know this question's been asked before but the discussion was regarding cs5 & 6 being outdated. Any ideas what might going wrong for me? I reinstalled DW and all extensions a second time but no joy. App connect and Server Connect have blank panels. cheers duggy


Replied 28 Oct 2020 15:12:58
28 Oct 2020 15:12:58 Teodor Kuduschiev replied:
Is there a reason why you don't update your DW to a more recent version?
Replied 28 Oct 2020 17:20:41
28 Oct 2020 17:20:41 dougie coulter replied:
Well, the small piece of work I need to do will most likely be solved by simply enabling debug mode, which I can't do with a blank panel. Upgrading DW over the years (I think I started at MX) has always been something of an ordeal, usually because extension compatibility causes things to break. Pretty much the same reason the other users gave when you asked the same question relating to the same problem which they solved by downgrading your extensions.

Is there a problem with your latest versions working with CC 2017?
Replied 28 Oct 2020 17:59:47
28 Oct 2020 17:59:47 Teodor Kuduschiev replied:
We have not received any reports about incompatibility with CC2017, but there are already 4 versions released after CC2017.
You can just run the upgrade in your Adobe Creative Cloud App. I've tested the latest updates with CC2018, CC2019, CC2020 and CC2021 and they work fine there.
Replied 29 Oct 2020 13:00:58
29 Oct 2020 13:00:58 dougie coulter replied:
ok, upped to CC2020 and problem seems to be cleared

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