DMXzone Database Connector 2 Support Product Page

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database connection

Reported 15 Jan 2021 21:17:56
1
has this problem
15 Jan 2021 21:17:56 Vivian Eersels posted:
When I test my connection I receive a big error, I can't copy the text. I use dreamweaver 2021

Replies

Replied 18 Jan 2021 07:30:34
18 Jan 2021 07:30:34 Teodor Kuduschiev replied:
Hello,
What version of PHP are you running and what database are you trying to connect to?
Replied 18 Jan 2021 08:02:46
18 Jan 2021 08:02:46 Vivian Eersels replied:
Php 7.4 and mysql database
Replied 18 Jan 2021 08:41:12
18 Jan 2021 08:41:12 Vivian Eersels replied:
I already have a connection with this database in the old site that still works with php 5.5 (through a handler in .htacces he uses php5.5 instead of 7.4) made with dreamweaver cc 2019
But for the new site I use a different url / map
I wonder if the extension can be used in dreamweaver 2021?
This reply was removed on 1/18/2021 8:44:41 AM.
See the changelog
Replied 18 Jan 2021 18:13:53
18 Jan 2021 18:13:53 Teodor Kuduschiev replied:
Yes, of course it can be used in CC 2021 and it supports PHP 7.4
Not sure what do you mean by: "But for the new site I use a different url / map" - what do you mean by this?
Replied 18 Jan 2021 18:17:54
18 Jan 2021 18:17:54 Vivian Eersels replied:
the problem will not be that there is a conflict with the old database connection because the new site is in a different directory on the hosting

I have also tried with a different database, I immediately get the error when I click on test connection
Replied 18 Jan 2021 19:49:24
18 Jan 2021 19:49:24 Vivian Eersels replied:
I need to fix it very soon, can anyone help me?
This is an expensive extension and it don't work
Replied 19 Jan 2021 07:29:41
19 Jan 2021 07:29:41 Teodor Kuduschiev replied:
QuoteThis is an expensive extension and it don't work


Well the extension works pretty well, there seems to be something in your configuration causing this, and it could be anything. We need to find what's going wrong there.
Have you created a remote and testing server servers for your site? They should both be pointing to your remote hosting.
Also, can you scroll down in the error message dialog and see what does the rest of the error message say? The part shown on the screenshot is telling us nothing useful, probably when you scroll down it will help more.
Replied 19 Jan 2021 07:43:14
19 Jan 2021 07:43:14 Vivian Eersels replied:
I uninstalled and reinstalled dw, uninstalled and reinstalled the extensions, nothing helps.

Unfortunately I cannot copy the error either.
I have windows 10 on my laptop.

What could it be?

I see in my products page on dmxzone that it contains a serial, do I still need to insert it somewhere?

Is there an option to request a log of what went wrong?

Thanks for the help
Replied 19 Jan 2021 08:01:47
19 Jan 2021 08:01:47 Vivian Eersels replied:
Is there a manual? Maybe I am doing it wrong?
When I click on help in the extension window, nothing happens.
Replied 19 Jan 2021 08:06:46
19 Jan 2021 08:06:46 Teodor Kuduschiev replied:
> I uninstalled and reinstalled dw, uninstalled and reinstalled the extensions, nothing helps.

That is not an error with the extension or DW and does NOT require any reinstall. It's just a response from your server!

> Unfortunately I cannot copy the error either.

well please make a screenshot of the error below ... so we can see what it says! This is the response from your server.
The video tutorials are already available on the product page, when you scroll down in the Videos section.
Replied 19 Jan 2021 10:19:37
19 Jan 2021 10:19:37 Vivian Eersels replied:
I copied everything so that you have 1 window with the whole error
Replied 19 Jan 2021 11:25:58
19 Jan 2021 11:25:58 Vivian Eersels replied:
this is the connection string from previous version

/*REMOVED by ADMIN */

Can anyone try to connect to the database without username and password?
Replied 19 Jan 2021 12:11:40
19 Jan 2021 12:11:40 Teodor Kuduschiev replied:
It seems like your server/site does not support PHP, as it is outputting the source code in the error!
Please check that with your hosting and make sure your current site DOES support PHP.
Replied 19 Jan 2021 12:12:48
19 Jan 2021 12:12:48 Vivian Eersels replied:
It is the same server as the old site!
Replied 19 Jan 2021 12:16:03
19 Jan 2021 12:16:03 Teodor Kuduschiev replied:
Please create a php file called php.info in the directory of your site and add this inside:


<?php
phpinfo();
?>


Then run it in the browser to see if it has PHP enabled for this site.
Replied 19 Jan 2021 12:44:43
19 Jan 2021 12:44:43 Vivian Eersels replied:
Replied 19 Jan 2021 12:53:09
19 Jan 2021 12:53:09 Teodor Kuduschiev replied:
Are you sure your site is properly setup and your testing server is pointing EXACTLY to the right folder?
I don't see any of the dmxzone files such as www.mspc.be/mastercar/dmxConnect/modules/Connections/MCConnect.php and the rest of our files there.
Replied 19 Jan 2021 13:02:11
19 Jan 2021 13:02:11 Vivian Eersels replied:
is uploaded now all the files to the remote server, and tried again with no success
Replied 19 Jan 2021 13:05:36
19 Jan 2021 13:05:36 Vivian Eersels replied:

all files on remote server


Replied 19 Jan 2021 13:16:40
19 Jan 2021 13:16:40 Vivian Eersels replied:
can you try to connect?

database: amstudi1_mastercar_new
server: 185.146.22.230

I will change afterwards the database name
Replied 19 Jan 2021 13:37:12
19 Jan 2021 13:37:12 Teodor Kuduschiev replied:
Is the testing server set up as well and pointing to the same location?

No i can't connect, as i need the ftp details for this site as well ...
Replied 19 Jan 2021 13:45:45
19 Jan 2021 13:45:45 Vivian Eersels replied:
QuoteIs the testing server set up as well and pointing to the same location?


problem solved!
the test server was local
I copied the remote server and designated it as testing server and now it works!

Thank you!!!
Replied 19 Jan 2021 13:48:09
19 Jan 2021 13:48:09 Teodor Kuduschiev replied:
That's great.

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