DMXzone Lightbox 2 Support Product Page
Lightbox not fully responsive
 Reported  06 Dec 2016  06:54:10 
  1 
     has   this problem  
  06 Dec 2016  06:54:10 Hans Kiesouw posted: 
 While it works fine on all desktop variants of OS and browser, I see that it is not fully responsive on IOS (iPhones). whereas it works fine on Android phones
 whereas it works fine on Android phones  
You can test it by going here rsp.hairtransplantnetwork.com/Share-info/hairloss-photos-men.asp and tapping on any of the thumbnails to view the patient details.
Many thanks
Hans Kiesouw
Replies
 Replied 10 Dec 2016  11:36:46 
   10 Dec 2016  11:36:46 Hans Kiesouw replied: 
  -- anyone?? We are wanting to deploy a new section, but with this issue, it is really a problem.
 -- anyone?? We are wanting to deploy a new section, but with this issue, it is really a problem.The extension should be fully responsive, on all devices, but seems to fail on Apple phones.
 Replied 21 Dec 2016  08:36:40 
   21 Dec 2016  08:36:40 Hans Kiesouw replied: 
  OK, so I managed to find some fixes, but now I need to change the "Close" button and the "Next/Previous" buttons, so they are easier to "touch/tap" on smaller screens.
Any help will be appreciated.
  Any help will be appreciated.
 Replied 23 Dec 2016  04:39:11 
   23 Dec 2016  04:39:11 Hans Kiesouw replied: 
  I did have a chat with Teodor and he said he would get hold of the developer and see what can be done. The big problem we see, is that on really smaller screens, like iPhone 5 s and older, where screens are less than 5" the navigational buttons are just not easy to tap on and also take up valuable screen space.
If these navigation buttons (next/previous) were positioned within the bounds of the modal page, that would save a lot of space and not impact much with the information shown.
I noticed something similar on a site where space is used more effectively:
 
 
  If these navigation buttons (next/previous) were positioned within the bounds of the modal page, that would save a lot of space and not impact much with the information shown.
I noticed something similar on a site where space is used more effectively:
 
  Replied 27 Dec 2016  07:24:19 
   27 Dec 2016  07:24:19 Hans Kiesouw replied: 
  Update from another user, is that on our development area, tests show that newer iPhone's also have a serious issue with the way LightBox displays and works:
There is certainly a problem with LightBox and hopefully it can be resolved quite soon.
Below is a screen shot from an iPhone 7

This is a link to a test page, where a different option for the modal page has also been used. rsp.hairtransplantnetwork.com/Gallery/
The main reason for NOT going to the second option, is that all the content and images are loaded into the main page and the "trigger" opens a hidden DIV on the page and this is not really ideal, as our galleries have way too many images to make it efficient for phone users.
  There is certainly a problem with LightBox and hopefully it can be resolved quite soon.
Below is a screen shot from an iPhone 7
This is a link to a test page, where a different option for the modal page has also been used. rsp.hairtransplantnetwork.com/Gallery/
The main reason for NOT going to the second option, is that all the content and images are loaded into the main page and the "trigger" opens a hidden DIV on the page and this is not really ideal, as our galleries have way too many images to make it efficient for phone users.
 Replied 11 Jan 2017  11:51:10 
   11 Jan 2017  11:51:10 Hans Kiesouw replied: 
  Please can someone address this, I am certain that I am not the only one seeing this.
Thanks
 
 
  Thanks
 
  Replied 30 Jan 2017  05:02:05 
   30 Jan 2017  05:02:05 Hans Kiesouw replied: 
  DMXZone support, please can some one fix this very real issue on iOS? Teodor  did say that he would contact the developers and get a fix sorted, but this was almost 2 months ago and we really do need to find a suitable solution for iOS phone users.
Please, please.
Thanks
Hans
 
  Please, please.
Thanks
Hans
 Replied 17 Feb 2017  11:21:21 
   17 Feb 2017  11:21:21 Hans Kiesouw replied: 
  Please can someone provide a fix? Our gallery section of our site is rather compromised as Lightbox just does not work as expected on iOS devices.
The issue is not with the content at all, I have tested it with pure clean content and see the same results. It typically happens when the content is longer than the scree height on Apple devices.
Please, please can someone help with this?
  The issue is not with the content at all, I have tested it with pure clean content and see the same results. It typically happens when the content is longer than the scree height on Apple devices.
Please, please can someone help with this?
