DMXzone reCAPTCHA 2 Support Product Page
Solved
Updates broke ReCAPTCHA 2
Reported 8 years ago
2
have this problem
8 years ago Dave Smith posted:
The recent updates and installation of the new Server Formatter extension and Crypto extension has broken all my reCAPTCHA 2 challenges. They no longer show the Recaptcha failed message (if the user has failed to select the images) and thus any action after are not processed (ie Inserts etc). The Notify Alert is displayed with Success but new records are not inserted....This is a huge problem as we have many forms with ReCAPTCHA fields contained within them... And the User is being informed that their Insert was successful..

Any help really appreciated!!
Replies
Replied 8 years ago
8 years ago Teodor Kuduschiev replied:
Hello Dave,
Please provide a link to such a "broken" reacaptcha so we can see what exactly is wrong...
Please provide a link to such a "broken" reacaptcha so we can see what exactly is wrong...
Replied 8 years ago
8 years ago Dave Smith replied:
Hi Teodor,
Have you got an E-Mail address I can send a link to please?
Thank you.
Have you got an E-Mail address I can send a link to please?
Thank you.
Replied 8 years ago
8 years ago Teodor Kuduschiev replied:
Please send this to our support email: support at dmxzone.com
Replied 8 years ago
8 years ago Dave Smith replied:
E-Mail sent, thank you.
Replied 8 years ago
8 years ago Dave Smith replied:
Issue resolved thanks to the great Technical Support offered by the team at DMX Zone and Teodor (who worked until 11.30pm at night to help resolve this issue).
Amazing support!
Thank you all at DMX Zone.
Amazing support!
Thank you all at DMX Zone.