Advanced Layer Popup Support Product Page


Scroller not showing using iPad browser

Asked 22 Jul 2012 04:19:55
have this question
22 Jul 2012 04:19:55 John Dulley posted:
I am using ALP to load URL's for news articles from other sites. Many articles are longer than the ALP size users can scroll down to the end of the article.

This works fine in all normal browsers but no scroll bar is shown when the ALP is displayed on an iPad. The main page URL is - - - - click the news headlines to view the ALP.


Replied 23 Jul 2012 07:44:18
23 Jul 2012 07:44:18 Vulcho Vulev replied:
Hello John.

I see there is permissions issue which is causing this.
If you don't have control over the framed site, you cannot circumvent the cross-domain policy.The error is coming from:

The exact error i am receiving:
Error: Permission denied to access property 'expandDiv'

Replied 24 Jul 2012 03:52:22
24 Jul 2012 03:52:22 John Dulley replied:
Vulcho -

If there is a permissions issue on the remote site page, then why is the scroller showing on all non iPad browsers?

I doubt that this is the problem as the scroller issue is also happening when I open an asp page of my own in ALP which would not have such a property issue.

Please see - - - - and click the China Wine Awards item to open a local page in ALP. This has a scroller showing for all normal browsers but not on the iPad.
Replied 25 Jul 2012 06:23:25
25 Jul 2012 06:23:25 Vulcho Vulev replied:
Hello John.

We will check the issue, and i will notify you about the possible solutions here.

Replied 06 Aug 2012 04:12:37
06 Aug 2012 04:12:37 John Dulley replied:

When will you have a fix ready? My client is getting angry that the popup still doesn't show a scroller with his iPad.


John Dulley
Replied 25 Feb 2014 20:21:44
25 Feb 2014 20:21:44 Vitor Fernandes-Neto replied:
i have this problem too, i cant scrol down.

Replied 01 Mar 2014 12:41:25
01 Mar 2014 12:41:25 Vitor Fernandes-Neto replied:
Hi John
Did you get a fix for this? i have the same problem, the advanced layer popup works ok in all the browsers but on the ipad it does not scroll.

I appreciate any help.
the link:
and click on the readm more button


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