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DWCS 5 and 5.5 crash after clicking Behaviors Connector icon in Properties panel [SOLVED]

Reported 30 Aug 2011 18:23:16
2
have this problem
30 Aug 2011 18:23:16 Michael Trusa posted:
Hi,

Clicking the blue paper clip icon starts up the DMXZone Behaviors Connector, but then immediately crashes DW. Both CS version 5 and 5.5 are affected. Is this a known bug? Any help would be appreciated because this functionality is rendered useless for me. I'm using version 1.1.1 of the extension with OS Snow Leopard (latest version).

Also, just discovered that clicking the blue paperclip icon in the HTML5 Slideshow GUI results in the same crash. Is there any way that I can reinstall just the Behaviors Connector?

I've uninstalled and reinstalled the extension as well as removed the mac cache file in the configurations folder.

Thank you.
Edited by - Michael Trusa on 31 Aug 2011  08:20:26

Replies

Replied 01 Sep 2011 10:16:57
01 Sep 2011 10:16:57 Miroslav Zografski replied:
Hello Michael,

Please, provide a crash dump file that must be created when DW crashes this way to my e-mail:

Replied 01 Sep 2011 15:38:46
01 Sep 2011 15:38:46 Michael Trusa replied:
Hello Miroslav,

I sent two crash reports your way for incidents occurring with both CSS Image Gallery and HTML5 Slideshow.

Mike
Replied 04 Sep 2011 05:54:33
04 Sep 2011 05:54:33 Michael Trusa replied:
Hello Miroslav,

After experimenting all week I think I found the solution. There is a conflicting non-DMXZone extension that has been causing the DW crash. Inside the Configuration/Behavior/Actions folder exists a folder created by the offending extension. Temporarily moving the folder up one level allows me to use the Behavior Connector with no problems. Thanks for trying to troubleshoot this with me.

Mike
Replied 03 Nov 2011 14:20:49
03 Nov 2011 14:20:49 Vulcho Vulev replied:
Hello Micheal Trusa.

Would you please list the offending extensions and their vendor @ my e-mail , in order to improve the compatibility for your future experience with our products ?

e-mail :

Regards: V.Vulev

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